Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline
Generic

Michelle Kann

Mount Laurel,NJ

Summary

Experienced Event and Tradeshow Strategist known for crafting innovative and successful event solutions. Demonstrates exceptional communication and relationship-building skills, fostering positive collaborations. Proficient in orchestrating every facet of event coordination, from budget management and contracting to logistics, catering and Audio-Visual management.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Associate Chief of Operations

Society of Hospital Medicine
07.2021 - 09.2023
  • Devised and executed the comprehensive meetings and tradeshow strategy for the Association
  • Crafted and executed the overarching Business Development strategy for Association meetings
  • Oversaw and supervised the Meetings Team and Business Development teams consisting of 6 total associates
  • Skillfully prepared and managed program budgets exceeding $6 million in revenue
  • Managed vendor relationships and cultivated strategic partnerships
  • Led contract negotiations for all hotel and vendor agreements
  • Drove cost savings initiatives through meticulous vendor research, negotiation, and the establishment of preferred partnerships
  • Managed and led the educational development and meeting logistics for 10-12 meetings and events annually.
  • Supported business growth through strategic planning and process development.

Director of Meetings

Society of Hospital Medicine
06.2013 - 07.2021
  • Collaborated closely with members of the association to curate content for CME programs
  • Worked in partnership with the Education team to ensure adherence to ACCME Accreditation standards
  • Worked in tandem with senior executives and the Board to align meetings and events with organizational goals and objectives
  • Provided direct supervision and mentorship to a team of 5 professionals, including 2 managers, 1 project manager, and 2 coordinators
  • Orchestrated pivotal aspects of meeting management, encompassing site selection, coordination of marketing materials, development of registration process and databases and on-site management for gatherings ranging from 24-5K attendees.
  • Developed detailed event reports, documenting all aspects of each event.
  • Implemented protocols and procedures to effectively manage planning process.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Monitored and controlled event expenditures to meet budgets.
  • Analyzed event costs to identify areas of improvement and cost savings.
  • Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.

Manager, Meetings

Society of Hospital Medicine
02.2012 - 06.2013
  • Managed logistics and sales for all exhibit hall sales
  • Led location search and contracting for 300 person program annually
  • Logistically managed four Board of Director Meetings
  • Managed relationship with General Contractor for signage and exhibit management for the Annual Conference
  • Led creation and budget management for all F&B elements of all association meetings.

Meetings Coordinator

Society of Hospital Medicine
02.2010 - 02.2012

Convention Services Manager

Hyatt Regency Princeton
05.2008 - 02.2010

Education

MBA in Hospitality and Tourism Management -

Johnson and Whales University

BS in Marketing -

Roger Williams University

Skills

  • Contract Negotiations
  • Mentorship
  • Logistical Planning
  • Relationship Building
  • Organizational Leadership
  • Strategic Planning
  • Budgeting and Finance
  • Profitability Improvement
  • Staff Development
  • Crisis Management

Certification

  • Certified Meeting Professional (CMP)
  • Digital Events Strategist (DES)

Volunteer Experience

  • Hyatt Hotels
  • Experience Scottsdale
  • Visit Anaheim
  • Nashville CVC
  • Omni Hotels
  • Visit Austin

Timeline

Associate Chief of Operations

Society of Hospital Medicine
07.2021 - 09.2023

Director of Meetings

Society of Hospital Medicine
06.2013 - 07.2021

Manager, Meetings

Society of Hospital Medicine
02.2012 - 06.2013

Meetings Coordinator

Society of Hospital Medicine
02.2010 - 02.2012

Convention Services Manager

Hyatt Regency Princeton
05.2008 - 02.2010

MBA in Hospitality and Tourism Management -

Johnson and Whales University

BS in Marketing -

Roger Williams University
Michelle Kann