Michelle Kemmerling
Harlingen,TX
Summary
Efficient Office Clerk at Mike's Supermarket with a proven track record in accurate data entry and exceptional customer service. Skilled in operating office equipment and maintaining confidentiality, I excel in organizing records and adapting to new technologies. Recognized for my strong attention to detail and effective communication, ensuring smooth operations and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Office Clerk
Mike's Supermarket
Rio Hondo, TX
11.2011 - Current
- Provide excellent customer service by assisting a diverse range of customers with bill payments and check cashing, demonstrating professionalism and discretion.
- Develop forms and maintain organized and accurate records securely, including payment logs and transaction files, which support accountability and easy retrieval of information, while ensuring compliance with store policies and handling confidential information.
- Operate various office equipment, including computers, printers, scanners, and fax machines, while utilizing office software such as Microsoft Word for data entry and file management.
- Communicate clearly and effectively with customers and coworkers, both in person and over the phone, resolving issues and answering inquiries in a professional manner.
- Create and manage weekly employee schedules, coordinating shift coverage, and accommodating time-off requests to ensure smooth daily operations.
- Adapt to new processes and technologies with ease, demonstrating strong willingness and ability to learn.
Education
High School Diploma -
Rio Hondo High School
Rio Hondo, Texas05-2005
Skills
- Accurate data entry and document management
- Office equipment operation (multifunction printer, scanner, fax, POS systems)
- Customer service and interpersonal communication
- Ability to maintain confidential and sensitive information
- Strong attention to detail, and organizational skills
- Fast learner with the ability to adapt to new systems, and procedures
- Reliable, professional, and team-oriented work ethic
References
References available upon request.
Timeline
Office Clerk
Mike's Supermarket
11.2011 - Current
High School Diploma -
Rio Hondo High School