Michelle Kindle
Overview
18
18
years of professional experience
Work History
Sr. HR Data Specialist
OOCL Inc. USA
04.2023 - Current
- Collaborate with Corporate HR in Hong Kong on headcount and staffing requests
- Serve as the primary contact for staffing, hiring, and data needs across Canada, Mexico, Costa Rica, and the US
- Manage all personnel data changes, including salary, title, and company details, within ADP Workforce Now
- Partner with recruiting teams to communicate staffing request approvals
- Utilize SR Tracker for monitoring
- Secure approvals from managers and VPs for staff changes and headcount requests
- Provide ad hoc reporting for VP and HR
- Compile B&A Productivity reports
- Train managers on new Human Capital Management System
- Coach managers and VPs on staff requests and personnel actions requirements
People Experience Specialist
1-800 Contacts
01.2019 - 01.2023
- Served as subject matter expert for all leave of absence programs for the company (e.g FMLA, Company Leave, Personal, ADA Accommodation, Bereavement)
- Coordinated and lead LOA trainings for Customer Department managers
- Maintained high level of confidentiality with sensitive medical and personal information
- Coached and cultivated relationships with managers and guided them on best practices for their team members
- Administered leave programs and responded to 200+ requests for leave of absence with required documents, notices, and complied with all laws and regulations
- Extensive tracking and auditing of leave of absence intermittent hours and eligibility dates for all leave programs
- Communicated with associates on misuse and exhaustion of leave
- Collaborated with managers and HR business partners on ADA Accommodations and engaged associates in the interactive process
- Compiled and processed files for payroll processing including terminations, referral bonuses, tuition reimbursement, gym reimbursement, and onsite deductions
- Maintained and updated ADP with all team and department changes, promotions, name changes, and title changes
- Worked closely with Recruiting to hire all new associates in ADP utilizing DocuSign and 321Forms
- Coordinated with admins and managers on all onboarding scheduling for professional new hires
- Presented and lead ADP registration presentation for all new hire classes and professional new hires
Payroll Processor
1-800 Contacts
01.2017 - 01.2019
- Handled all aspects of biweekly payroll processing for over 900 associates
- Assisted and supported associates with Payroll questions and issues (e.g., PTO, Special Calcs, Time and Attendance, 401k, etc.) as needed
- Collaborated with Payroll Manager to communicate updates, changes, or issues from associates to ensure timely and accurate payroll processing
- Was chosen to be a member of the Social Health committee
- Helped organize the Light the Fight community event with over 300 in attendance
- Complied with garnishment/child support orders and levies
- Generated and compiled reports in Excel from ADP to support leadership objectives
- Supported Benefits Coordinator and People Experience Coordinator with HRIS system audits and benefit billing
- Handled all verifications of employment requests
- Verified new hire documentation, including form I-9, W-4, and background screenings
Compliance Doctor Service Line
1-800 Contacts
01.2015 - 01.2017
- Responsible for providing excellent customer support and professionalism to eye care providers who call to verify prescriptions for customer orders
- Accurately and quickly process faxes and doctor calls
Restaurant Manager
PF Chang's China Bistro
01.2010 - 01.2011
- Managed complex schedules for front of the house staff (servers, bartenders, server assistants) for very busy and popular restaurant
- Interviewed potential employees to find the right fit for the restaurant's culture and vision
- Oversaw training and mentoring of new employees
- Performed quality control checks twice daily to ensure proper food preparation and safety
- Worked closely with Head Chef and Sous Chef on the line to ensure every dish was prepared according to high standards
- Maintained employee files with W4's, I-9's and direct deposits
- Built relationships with regular customers and ensured all staff did everything they could to make them want to come back again
Office Manager
Executive Business Solutions
01.2008 - 01.2009
Payroll Specialist
PFCB Inc.
01.2007
Education
BACHELOR OF SCIENCE - HUMAN RESOURCE MANAGEMENT
Western Governors University
01-2026
ASSOCIATES OF ARTS - FINE ARTS
Utah Valley University
01.2003
Skills
- High Level of Professionalism Confidentiality
- Interpersonal and Written Communication
- Extensive Experience in ADP Workforce Now
- Advanced Proficiency in Microsoft Office Suite
- Organization
- Team Leadership
- Communicate Effectively
- Training / Mentoring
Timeline
Sr. HR Data Specialist
OOCL Inc. USA
04.2023 - Current
People Experience Specialist
1-800 Contacts
01.2019 - 01.2023
Payroll Processor
1-800 Contacts
01.2017 - 01.2019
Compliance Doctor Service Line
1-800 Contacts
01.2015 - 01.2017
Restaurant Manager
PF Chang's China Bistro
01.2010 - 01.2011
Office Manager
Executive Business Solutions
01.2008 - 01.2009
Payroll Specialist
PFCB Inc.
01.2007
ASSOCIATES OF ARTS - FINE ARTS
Utah Valley University
BACHELOR OF SCIENCE - HUMAN RESOURCE MANAGEMENT
Western Governors University
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