Michelle Klug
Omaha,NE
Summary
Hardworking and passionate job seeker with strong organizational skills and good time management. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets. Ready to help team achieve company goals.
Overview
24
24
years of professional experience
Work History
Homemaker Aide
Klug House
06.2004 - Current
- Addressed client household needs with meal preparation, housekeeping and transportation.
- Completed dusting, washing dishes, laundry, and vacuuming for patients.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Provided companionship and emotional support to enhance mood and quality of life.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Family Assistant
Boys Town Washington DC
06.2001 - 05.2023
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported classroom activities, tutoring, and reviewing work.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Addressed client household needs with meal preparation, housekeeping and transportation.
- Provided companionship and emotional support to enhance mood and quality of life.
- Transported clients to medical appointments and errands to support convenience and energy levels.
- Monitored client health and wellbeing and reported changes to supervising care team.
- Taught children basic life skills, manners and personal hygiene.
- Assisted with light housekeeping duties as well as running errands.
- Identified warning signs of emotional and developmental problems in children.
- Transported children to and from school, medical appointments and extra-curricular activities.
Credit Card Customer Service Representative
First National Bank
08.2005 - 08.2006
- Worked with customers to answer questions, resolve disputes and research discrepancies.
- Received inbound customer calls related to credit and accounts receivable.
- Researched and resolved customer complaints and disputes related to credit card accounts.
- Reviewed and verified vendor completeness and compliance to rectify billing disputes and fraud cases.
Education
Associate In Applied Science - Human Services
Metropolitan Community College
Omaha, NE05.2004
Associate Of Occupational Studies - Chemical Dependency Education
Metropolitan Community College
Omaha, NE05.2004
Skills
- Transportation and Errands
- Bill Payment
- Budgeting and Allocation
- Task Management
Timeline
Credit Card Customer Service Representative
First National Bank
08.2005 - 08.2006
Homemaker Aide
Klug House
06.2004 - Current
Family Assistant
Boys Town Washington DC
06.2001 - 05.2023
Associate In Applied Science - Human Services
Metropolitan Community College
Associate Of Occupational Studies - Chemical Dependency Education
Metropolitan Community College
Similar Profiles
Christian HerrmannChristian Herrmann
Attorney at The Klug Law FirmAttorney at The Klug Law Firm
Baden KlugBaden Klug
Trucking Dispatcher at Klug Transport IncTrucking Dispatcher at Klug Transport Inc
Ashley N. NewmanAshley N. Newman
Project Management Consultant at Klug Law FirmProject Management Consultant at Klug Law Firm
Marvin Roe JrMarvin Roe Jr
Senior Virtualization Engineer - FTS, Distributed Infrastructure at FiservSenior Virtualization Engineer - FTS, Distributed Infrastructure at Fiserv
Bryce BremserBryce Bremser
Line Cook at Freddy's Frozen Custard & SteakburgersLine Cook at Freddy's Frozen Custard & Steakburgers