Michelle Knickerbocker

Rogers & Hollands Jewelers

05.2001 - Current

Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities..
Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
Enhanced store reputation through effective communication and relationship-building with clients.
Collaborated with fellow sales associates to achieve team sales goals consistently each month.
Developed comprehensive understanding of client preferences, allowing for targeted marketing efforts that led to higher revenue generation.
Promoted the store''s custom design services, resulting in increased orders for bespoke jewelry pieces.
Conducted regular audits of displayed items, maintaining an accurate representation of available products for clientele.
Exceeded personal sales targets regularly by employing upselling techniques and suggesting complementary accessories during transactions.
Fostered a positive work atmosphere by collaborating effectively with colleagues, contributing towards overall team success rates in meeting sales objectives.
Resolved customer issues promptly and professionally, ensuring continued patronage from satisfied clients.
Assisted in the training and mentoring of new hires, sharing best practices and knowledge to develop a strong sales team.
Displayed merchandise by arranging in appealing ways to boost sales.

Summary