Summary
Overview
Work History
Education
Skills
References
Languages
References
Timeline
Generic
Michelle Knight

Michelle Knight

San Antonio

Summary

Dynamic Project Manager with a proven track record at PNC Bank, delivering over 14 high-value treasury management projects annually. Expert in financial data analysis and risk management, leveraging agile methodologies to enhance operational performance and client outcomes. Adept at synthesizing complex data and fostering collaboration across teams to drive strategic success.

Overview

15
15
years of professional experience

Work History

Project Manager II

PNC Bank
01.2022 - Current
  • Successfully managed and delivered over 14 complex treasury management projects annually, each valued up to or exceeding $500M, supporting profitable growth and operational excellence.
  • Led financial and operational analyses for large corporate client implementations, applying portfolio risk assessments and data-driven insights to optimize strategy execution.
  • Developed and maintained project plans, RAID logs, meeting minutes, and performance tracking reports, ensuring regulatory compliance, risk mitigation, and alignment with organizational risk appetite.
  • Synthesized cross-functional data (finance, treasury, IT, and third-party vendors) to develop actionable insights, informing strategic project adjustments that improved client outcomes and reduced exposure to operational losses.
  • Collaborated with Relationship Advisors, Treasury Management Officers, client CFOs, and senior leadership to identify, monitor, and manage project risk, ensuring governance and control standards were met.
  • Partnered with internal risk, finance, and business stakeholders to design testing frameworks, monitor implementation strategies, and enhance predictive performance reporting for continuous process improvement.

Project Manager

Harland Clarke
01.2019 - 01.2022
  • Led mid-market and large corporate client projects (valued between $500K to $2.5M), focusing on portfolio risk, operational analytics, and financial product upgrades across online banking platforms.
  • Conducted detailed financial and operational analyses to identify client needs, assess risk exposure, and improve project profitability and delivery outcomes.
  • Developed and implemented process improvements that enhanced risk-adjusted returns and operational performance, aligning project strategies with overall business growth objectives.
  • Synthesized large data sets and client information to support strategic decision-making, ensuring accuracy in Treasury Management Services setups, including Online Banking, Remote Deposit Capture, Analysis, and Data Transmissions.
  • Managed internal and external stakeholder engagements, ensuring deliverables met governance standards, compliance requirements, and risk policies.

Small Business Banker

Chase Bank
San Antonio
01.2016 - 01.2019
  • Specialized in credit risk management, conducting in-depth financial and regulatory analyses to recommend credit cards, loans, and banking solutions aligned with risk appetite and compliance frameworks.
  • Performed comprehensive financial reviews and portfolio analyses to tailor client strategies, driving a 15% increase in client base and improving portfolio performance metrics.
  • Utilized predictive models, credit data, and market analytics to segment clients, assess creditworthiness, and deliver targeted acquisition and retention strategies.
  • Collaborated with internal finance and risk teams to refine credit decisioning models and lending strategies, ensuring alignment with broader risk management goals and regulatory expectations.
  • Trained and mentored junior bankers on financial analysis, regulatory compliance, and strategic client engagement to enhance overall team effectiveness.

Accounts Receivable/Assistant Property Manager

Magnolia Properties
McAllen
01.2014 - 01.2016
  • Process and post rent payments security deposits and other receivables into property management software (Yardi).
  • Monitor tenant accounts to ensure timely payments and follow up on delinquent accounts.
  • Generate monthly billing statements and rent reminders for tenants.
  • Reconcile rent rolls with general Ledger reports for accuracy prepare and issue notices for nonpayment assistant collections efforts working closely with property managers and legal, when necessary, maintain detailed tenant account histories and financial records for auditing purposes support month end and yearend financial reporting by providing accounts receivable data.
  • Communicate with tenants regarding billing inquiries and resolve disputes professionally collaborate with property management team on budgeting and forecasting revenue.

Texas Works Advisor

MAXIMUS
Edinburg
01.2010 - 01.2014
  • Interview applicants and recipients who determine eligibility for SNAP, Medicaid, and TANF benefits.
  • Review and verify income employment household and resource information input and update client data in the Texas integrated eligibility redesign system.
  • Explain program requirements benefits and client responsibilities clearly and professionally maintain accurate case documentation and ensure timely case processing to meet federal and state deadlines applied complex policy rules to make eligibility decisions and determine benefit levels movies apply complex policy rules to make eligibility decisions and determine benefit levels.
  • Handle high volume caseloads while meeting quality and accuracy standards.
  • Participate in ongoing training to stay updated on program changes state policies and federal regulations.

Education

MBA - Finance

Louisiana State University
Baton Rouge, LA

BA - Business Administration & Management

University of Texas San Antonio
San Antonio, TX

Certified SAFe 6 Scrum Master -

Scaled Agile Framework (SAFe)

Certified SAFe 6 Product Owner/Product Manager -

Scaled Agile Framework (SAFe)

Project Management Certificate -

Louisiana State University

Skills

  • Excel proficiency
  • Agile and waterfall methodologies
  • Credit scoring and analysis
  • Statistical analysis tools
  • Tax preparation and software
  • Financial data analysis

References

Krystal Farley, Operations Manager, Krystal.farley@pnc.com

Languages

Spanish
Full Professional

References

References available upon request.

Timeline

Project Manager II

PNC Bank
01.2022 - Current

Project Manager

Harland Clarke
01.2019 - 01.2022

Small Business Banker

Chase Bank
01.2016 - 01.2019

Accounts Receivable/Assistant Property Manager

Magnolia Properties
01.2014 - 01.2016

Texas Works Advisor

MAXIMUS
01.2010 - 01.2014

MBA - Finance

Louisiana State University

BA - Business Administration & Management

University of Texas San Antonio

Certified SAFe 6 Scrum Master -

Scaled Agile Framework (SAFe)

Certified SAFe 6 Product Owner/Product Manager -

Scaled Agile Framework (SAFe)

Project Management Certificate -

Louisiana State University

Similar Profiles

CREATE PROFILE