Michelle Kreft
Manhattan Beach,CA
Summary
Dynamic leader with a proven track record, showcasing exceptional customer relationship management and analytical problem-solving skills. Excelled in launching groundbreaking oncology treatments, achieving top national sales rankings, and fostering key partnerships. Specializes in strategic growth and client satisfaction, with a talent for revitalizing market presence and driving innovative solutions. Brings positive attitude and commitment to continuous learning and growth.
Overview
20
20
years of professional experience
Work History
Career Break
Career Break
03.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Hematology / Oncology Account Manager
Syneos / Glaxo Smith Kline
03.2023 - 03.2024
- Enhanced client satisfaction by building strong relationships with key accounts.
- Launched Ojjaara for treatment of Myelofibrosis and developed strategic account plans for meeting customer needs and driving growth.
- Collaborated with sales team to align account management strategies for optimal results.
Senior Oncology Specialist / Pipeline Lead
Syneos / Janssen
05.2022 - 02.2023
- Managed relationships with key stakeholders to foster long-term partnerships.
- Led cross-functional team to launch new product, Tecvayli for Multiple Myeloma, exceeding initial sales forecasts.
- Key accounts included: Cedars - Sinai, Stanford, UCLA, USC Providence, City of Hope
- 2022: finished year ranked in top 10% of the nation
Director of Sales
MODmd
06.2021 - 04.2022
- Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
- Boosted revenue by identifying and capitalizing on new market opportunities.
- Developed comprehensive sales strategies for expanding market share.
- Established strong partnerships with industry influencers to expand brand recognition and drive business growth.
VP of Sales and Business Development
Anika Jackson Public Relations
11.2019 - 06.2021
- Developed comprehensive sales plans to capture new markets and improve overall company growth, specifically in the healthcare and charitable organization sector.
- Negotiated high-value contracts with key clients, securing long-term business relationships and profitable deals.
- Increased client satisfaction levels by establishing strong communication channels and addressing concerns promptly.
Clinical Oncology Specialist
Natera
04.2019 - 11.2019
- Synopsized and educated key staff regarded emerging abstracts and publications relevant to molecular testing.
- Stayed current on latest advancements in oncology treatments, ensuring patients received the most up-to-date care possible.
- Managed complex cases involving multiple specialists, coordinating care to achieve optimal results for each patient.
- Developed strong relationships with referring physicians, leading to increased referrals and practice growth.
Senior Oncology Specialist
Novartis Pharmaceutical Oncology Division
05.2017 - 04.2019
- Contributed to successful launch of Kisqali by coordinating efforts across departments. Finished 2017 ranked 19 / 84
- Improved data accuracy by meticulously reviewing and analyzing reports.
- Analyzed data trends to assist in strategic decision-making and planning.
Account Executive
Foundation Medicine
02.2014 - 05.2017
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Established long-lasting relationships with key decision-makers within accounts, solidifying the company's reputation as a trusted partner.
- 2017: ranked #1 in West Region and in top 15% nationally
Clinical Diagnostic Manager
Biodesix
08.2013 - 02.2014
- Cultivated partnerships with key stakeholders to enhance brand presence and market reach.
Senior Oncology Sales Specialist
Novartis Pharmaceutical Oncology Division
11.2004 - 08.2013
- Launched five products: Femara (extended adjuvant Breast Cancer); Gleevec and Tasigna (CML and GIST), Exjade (Iron Overload), Afinitor (RCC, pNET Breast Cancer)
- 2011: ranked #3 in West Region and #8 in the nation. Earned the National Business Performance Award (top 5% in the nation).
- 2009: APEX Award: Top Institutional Specialist in the nation; Pinnacle Club (#1 in the nation - 2nd quarter)
- 2006: President's Club (ranked #1 in the nation); Pinnacle Club (#1 in the nation - 3rd quarter)
- Boosted sales by identifying customer needs and recommending product use in appropriate patients.
- Developed sales strategies for maximizing revenue and client satisfaction.
- Increased client engagement with targeted outreach efforts.
- Achieved sales targets, implementing strategic sales techniques.
Education
Bachelor of Arts - Spanish
University of North Texas
Denton, TXSkills
- Positive Interpersonal Skills
- Cooperative Group Dynamics
- Customer Relationship Management
- Analytical Problem-Solving
Timeline
Career Break
Career Break
03.2024 - Current
Hematology / Oncology Account Manager
Syneos / Glaxo Smith Kline
03.2023 - 03.2024
Senior Oncology Specialist / Pipeline Lead
Syneos / Janssen
05.2022 - 02.2023
Director of Sales
MODmd
06.2021 - 04.2022
VP of Sales and Business Development
Anika Jackson Public Relations
11.2019 - 06.2021
Clinical Oncology Specialist
Natera
04.2019 - 11.2019
Senior Oncology Specialist
Novartis Pharmaceutical Oncology Division
05.2017 - 04.2019
Account Executive
Foundation Medicine
02.2014 - 05.2017
Clinical Diagnostic Manager
Biodesix
08.2013 - 02.2014
Senior Oncology Sales Specialist
Novartis Pharmaceutical Oncology Division
11.2004 - 08.2013
Bachelor of Arts - Spanish
University of North Texas
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