Carla Jones
Sharon Grove,KY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals.
Overview
21
21
years of professional experience
Work History
Career Break
Home
03.2022 - Current
- Prioritized family caregiving, utilized productivity strategies, and adapted to changing priorities due to relocation to Kentucky
- Created and implemented various extracurricular activities focused on social and mental health
- Maintained and balanced household finances to ensure timely and accurate payments
Quality Technician | Troubleshooter | Trainer
TAC Manufacturing
11.2001 - 02.2022
- Analyzed automotive samples utilizing a Coordinated Measuring Machine
- Assisted management by signing off on product runs to produce quality automotive components
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests
- Investigated machine errors, troubleshooting procedures, and documented production paperwork
- Reported machine malfunctions to Maintenance Department
- Monitored a high volume of machine alarms
- Supervised a team of 10-15 department team members during the absence of management personnel
- Trained new hires on work responsibilities and required documentation in a high-turnover environment
- Demonstrated career dedication and growth by achieving promotions and additional responsibilities
Education
Bachelor of Arts - Biology
Cornerstone University
05.1994
No Degree - Customer Service And Remote Career Training
Digital Works
Fort Campbell, KY (remote Class)04.2022
No Degree - Microsoft Applications (Word, Excel, PowerPoint)
Jackson College
Jackson, MISkills
- Administrative Support
- Time Management
- Excellent Oral & Written Communication Skills
- Self-Motivated
- Positive Attitude
- Organized
- Customer Driven
- Troubleshooting
- Remote Work
- Able to Work Independently and with Teams
- Accustomed to Following Established Procedures
- Windows OS
- MS Office Suite (Word, Excel, Outlook, Powerpoint)
- Google Drive (Docs, Sheets)
- Remote Collaboration Tools: Zoom, Slack, G Suite (Chat, Drive)
- Attention to Detail
- Dependable and Responsible
- Interpersonal Communication
Timeline
Career Break
Home
03.2022 - Current
Quality Technician | Troubleshooter | Trainer
TAC Manufacturing
11.2001 - 02.2022
Bachelor of Arts - Biology
Cornerstone University
No Degree - Customer Service And Remote Career Training
Digital Works
No Degree - Microsoft Applications (Word, Excel, PowerPoint)
Jackson College
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