
Trilingual administrative and customer-service professional with a Bachelor of Arts in Communication and Social Interaction and experience supporting legal, academic, and client-facing operations. Skilled in documentation processing, records organization, data accuracy, scheduling, correspondence, customer service, and coordinating information across multiple stakeholders. Experienced handling immigration-related inquiries and documentation in English, Spanish, and Portuguese, with strong attention to detail, critical thinking, confidentiality, and deadline management. Proficient in Microsoft Word, Excel, and Outlook.