Michelle Lam
Salem,MA
Summary
Dynamic and dedicated professional with extensive experience at Home Instead, specializing in personalized care and medication administration. Proven ability to enhance client comfort and safety while training junior caregivers. Strong inventory management skills from Target, coupled with exceptional customer service and time management, ensure efficient operations and positive client interactions.
Overview
4
4
years of professional experience
Work History
Senior Caregiver
Home Instead
Boxford, MA
01.2026 - Current
- Oversaw personal care and support services for clients, prioritizing comfort and safety in daily activities.
- Formulated tailored care plans addressing client needs and preferences.
- Guided junior caregivers in training on best practices and effective communication techniques.
- Managed transportation services for clients to ensure timely access to medical appointments and social activities.
- Ensured cleanliness, safety, and organization within patient environments.
- Oversaw medication administration according to physician prescriptions, ensuring accurate dosage and adherence to schedules.
Warehouse Worker
Amazon
Salem, MA
10.2024 - 05.2025
- Operated forklifts and pallet jacks to efficiently move products within warehouse.
- Ensured accurate order fulfillment by checking inventory against shipping documentation.
- Monitored stock levels to anticipate replenishment needs and minimize shortages.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Consumables Team Member
Target
Danvers, MA
05.2022 - 06.2025
- Managed inventory levels to ensure product availability and minimize stockouts.
- Conducted regular quality checks to maintain standards of perishables and consumables.
- Handled product and equipment according to safety guidelines and supported safe working and shopping environment.
- Maintained cleanliness and in-stock position within work areas and became cross-trained and assisted in other areas.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
- Developed strong rapport with customers and created positive impression of business.
Education
High School Diploma -
North Shore Community College
LynnSkills
- Personal care services
- Tailored care plans
- Medication administration
- Inventory management
- Stock organization practices
- Time management strategies
- Cleanliness and sanitation standards
- Patient care
- Patient companionship
- Customer service
- Language fluency
Languages
Vietnamese
Professional Working
Timeline
Senior Caregiver
Home Instead
01.2026 - Current
Warehouse Worker
Amazon
10.2024 - 05.2025
Consumables Team Member
Target
05.2022 - 06.2025
High School Diploma -
North Shore Community College