Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Michelle Lauture

Standish,ME

Summary

Compassionate and dedicated healthcare professional with a strong foundation in patient-centered care. Transitioning from 15 years as a social worker supporting underserved communities, particularly immigrants and refugees living with HIV/AIDS, to a fulfilling career in nursing. Passionate about postpartum care, drawing from both clinical experience and personal insight as a mother of four. Skilled in interdisciplinary collaboration, cultural sensitivity, and providing emotional and medical support to patients during critical life transitions. Committed to delivering high-quality care, fostering trust with patients and families, and contributing to a supportive healthcare environment.

Overview

18
18
years of professional experience

Work History

Medical Case Manager for Immigrants/Refugees W/HIV

Frannie Peabody Center
01.2016 - 01.2023
  • Advocated for patients'' rights within the healthcare system, ensuring equitable access to services and promoting a culture of dignity and respect.
  • Provided emotional support and practical guidance for family members impacted by an HIV diagnosis, fostering a greater understanding of the disease and its management options.
  • Enhanced patient adherence to treatment protocols through regular follow-up appointments and supportive counseling sessions.
  • Contributed to ongoing professional development within the organization by participating in training sessions focused on advancements in HIV-related research or practice trends.
  • Collaborated with multidisciplinary healthcare teams to provide comprehensive care for HIV-positive patients, resulting in better health outcomes.
  • Coordinated with pharmacies to ensure timely medication access for clients experiencing financial or logistical barriers, preventing treatment interruptions.
  • Implemented culturally competent interventions that addressed unique barriers faced by underserved communities when accessing healthcare services or adopting healthier behaviors.
  • Delivered culturally competent care to a diverse patient population by respecting individual values, beliefs, and preferences in the provision of healthcare services.

Community Services Coordinator

Portland Police Department
06.2005 - 03.2014
  • Strengthened relationships with community partners through collaboration on joint projects.
  • Enhanced community engagement by organizing and implementing various outreach programs.
  • Enhanced community engagement by coordinating and executing over dozen local outreach programs annually.
  • Coordinated with government agencies to secure grants and funding, enhancing scope and impact of community service initiatives.
  • Fostered culture of inclusivity and respect within community, organizing events that celebrated diversity and promoted unity.
  • Led emergency response initiatives during crises, coordinating efforts to provide immediate support to affected community members.

Education

Bachelor of Science - Nursing

University of Southern Maine
Portland, ME
08-2025

Bachelor of Arts - Human Development

Lesley University
Cambridge, MA
05.2003

Associate of Arts - Early Childhood Education

North Shore Community College
Danvers, MA
05.2001

Skills

  • Patient-Centered Care
  • Postpartum and Newborn Care
  • Health Education and Counseling
  • Patient Advocacy
  • Medication Administration
  • Wound Care and Monitoring
  • Vital Signs Assessment
  • Infection Control and Safety
  • Strong Communication and Active Listening
  • Empathy and Compassionate Care
  • Cultural Competency
  • Trauma-Informed Care
  • Crisis Intervention and Conflict Resolution
  • Family Support and Education
  • Interdisciplinary Team Collaboration
  • Care Plan Development and Implementation
  • Community Resource Navigation
  • Psychosocial Assessments
  • Discharge Planning
  • Critical Thinking and Decision-Making
  • Adaptability in Fast-Paced Environments
  • Time Management and Prioritization
  • Attention to Detail in Documentation

Accomplishments

Outstanding Achievement for Child Advocacy/

Community Partnership for Protecting Children


Civilian of the Month/Portland Police Department

March 2006, October 2008, May 2011, September 2013


Outstanding Service Achievement

Massachusetts Department of Education

Timeline

Medical Case Manager for Immigrants/Refugees W/HIV

Frannie Peabody Center
01.2016 - 01.2023

Community Services Coordinator

Portland Police Department
06.2005 - 03.2014

Bachelor of Science - Nursing

University of Southern Maine

Bachelor of Arts - Human Development

Lesley University

Associate of Arts - Early Childhood Education

North Shore Community College
Michelle Lauture