Professional Summary
Overview
Work History
Education
Skills
Timeline

Michelle Lawrence-Smith

County of Ventura Children and Family Services
Ventura,CA
18
years of professional experience

Dedicated office assistant with strong customer service and administrative skills. Proven ability to manage reception, coordinate client processes, and ensure efficient office operations.

Work History

Office Assistan

9 Years 9 Months
County of Ventura Children and Family Services | 11.2016 - Current
  • Scan , fax, email court documents, reports, (brown, ups, certified mail). Transfer open and close case files.
  • Manage reception, monitor reception and clerical inboxes,
  • GSA Fleet Schedule for County Vehicles Request.
  • Conduct background checks, support Social workers.
  • Maintain conference room calendars and schedule meetings.
  • Upload and import photos and reports/documents to the CWS system.
  • Upload UA testing results.

Case Manager Coordinator

3 Years 11 Months
Ventura County Rescue Mission/Lighthouse for Women and Children Mission | 12.2008 - 11.2012
  • Developed individualized service plans, addressing specific needs of clients within the shelter.
  • Monitored case progress, adjusting interventions based on changing client circumstances and feedback.
  • Facilitated communication between clients and community resources to enhance support systems.
  • Coordinated client intake processes, ensuring timely assessments and streamlined service delivery.
  • Led training sessions for staff on effective case management practices and resource utilization.
  • Participated in community resource fairs and events to deliver information about Lighthouse for Women and Children's services.

Education

High School Diploma

Notre Dame High School | San Francisco, CA | 05-1980

Alcohol And Drug Studies - Alcohol/Drug Studies

Oxnard Co | Oxnard, CA | 05-2002

Skills

Customer service
Positive attitude
Time management
Data entry
Verbal communication
Dedicated team player
Administrative support
Resourceful
Mail handling
Office management
Professional and mature
Strong problem solver
Clerical support

Timeline

Office Assistan

County of Ventura Children and Family Services
11.2016 - CurrentRead More

Case Manager Coordinator

Ventura County Rescue Mission/Lighthouse for Women and Children Mission
12.2008 - 11.2012Read More

Oxnard Co

Alcohol And Drug Studies from Alcohol/Drug Studies
Read More

Notre Dame High School

High School Diploma
Read More

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Michelle Lawrence-Smith