Gloria Sokoloff

• Completed clerical tasks such as filing, copying, and distributing mail
• Reviewed files, records and other documents to obtain information to respond to requests.
• Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
• Collaborated with various departments to complete assigned tasks.
• Interacted with customers by email, or in-person to provide information.
• Purchased and maintained office supplies.

• Register and obtain license plates.
• Communicated with customers to resolve common title issues.
• Prepared tax and title documents to submit legal transfer work to DMV.
• Coordinated price adjustment between buyers and sellers.
• Contacted [State] Motor Vehicle Department to determine status of pending titles.

• Scheduled consultation and treatment.
• Prepared bank deposits and handled business sales, returns and transaction reports
• Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
• Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.

Receive and keep track of customer payments.

• Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
• Monitored accounts for compliance with established payment plans and flagged non-compliances.