Michelle Layne
Columbus,OH
Summary
I have been in the work force in many different roles . I have been in office and physical demanding roles.
I am seeking a position in a helping role with an emphasis on addiction recovery.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Line Cook
Smokeout Bbq & Catering
Pickerington, OH
06.2023 - Current
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
- Addressed customer feedback professionally, implementing improvements where necessary to enhance the overall dining experience.
- Developed innovative, creative menu items and recipes.
- Developed strategies to enhance catering and retail food service revenue and productivity goals.
Small Business Owner
Por'ketta Food Truck
Columbus, OH
03.2015 - 11.2022
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
Assistant Director of Daycare Center
The Learning Center Of Worthington
Worthington, OH
06.1992 - 02.2002
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Created and updated records and files to maintain document compliance.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Implemented effective conflict resolution strategies for resolving issues among faculty members or between students.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
Associate Of Arts And Sciences - Social Work
Columbus State Community College
Columbus, OH05.2024
Certification - Addiction Services
Columbus State Community College
Columbus, OH08.2023
College Preparation -
Thomas Worthington High School
Worthington, OH06.1988
Skills
- Kitchen Station Setup
- Ingredients measuring
- Food Handlers Card
- Staff Management
- Customer Service
- Portion Control
- Coordinating Staff Meetings
- Leadership and Decision Making
- ServSafe Food Manager
Accomplishments
Dean's list
Certification
Addiction services
Chemical Dependency Counselor Assistant
Timeline
Line Cook
Smokeout Bbq & Catering
06.2023 - Current
Small Business Owner
Por'ketta Food Truck
03.2015 - 11.2022
Assistant Director of Daycare Center
The Learning Center Of Worthington
06.1992 - 02.2002
Associate Of Arts And Sciences - Social Work
Columbus State Community College
Certification - Addiction Services
Columbus State Community College
College Preparation -
Thomas Worthington High School