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Michelle Leaverette
Graniteville,SC
Summary
Dedicated Patient Access Associate with strong empathy and expertise in insurance verification. Committed to ensuring HIPAA compliance and providing exceptional customer service during patient check-ins.
Overview
29
29
years of professional experience
Work History
Patient Access Associate
Piedmont Augusta Hospital
Augusta GA
02.1997 - Current
- Facilitated patient check-in processes, ensuring smooth admission and registration experiences.
- Coordinated insurance verification, confirming coverage and eligibility for services.
- Managed appointment scheduling, optimizing patient flow and resource allocation.
- Provided exceptional customer service, addressing patient inquiries and resolving issues efficiently.
Education
Medical Billing And Coding - Medical Billing And Coding
Kerr Business College
Augusta, GA06-2000
High School Diploma -
Aiken High School
Aiken, SC06-1985
Skills
- Strong empathy
- HIPAA compliance
- Patient confidentiality
- Claims processing
- Patient registration
- Insurance verification
- Medical terminology
- Data entry proficiency
- Appointment scheduling
- Follow-up skills
- Payment processing
- Workflow optimization
Timeline
Patient Access Associate
Piedmont Augusta Hospital
02.1997 - Current
Medical Billing And Coding - Medical Billing And Coding
Kerr Business College
High School Diploma -
Aiken High School