Michelle Lee
Bloomingdale,GA
Summary
Compassionate Dialysis technician with 6 months of clinical experience. Pursuing role dedicated to helping patients with chronic kidney disease. Highly motivated with desire to take on new challenges and gain more knowledge.
Overview
5
5
years of professional experience
Work History
Patient Care Technician
DaVita
Savannah, Georgia
10.2023 - Current
- Performed basic physical exams, including taking temperatures and blood pressure readings.
- Observed patient behavior for potential signs of distress or discomfort.
- Reported all adverse reactions or complications related to treatments promptly.
- Monitored patient vital signs and reported any changes to medical staff.
- Ensured that all equipment used was properly sterilized before use.
- Performed routine sterilization, cleaning, and maintenance of hemodialysis machines and equipment.
- Primed dialyzer with saline or heparinized solutions and followed formula directions when preparing dialysate.
- Sustained hemodialysis workflow by inventorying and restocking needed equipment and supplies.
- Provided emotional support for patients dealing with chronic illness or end-stage renal disease.
- Provided exceptional patient care and support.
- Followed infection control measures when cleaning and attaching hemodialysis machine to access sites like fistulas, catheters, and grafts.
- Initiated emergency procedures when necessary to respond to unforeseen complications during treatment sessions.
- Perform basic laboratory testing, including sample preparation.
Server
Asian River
Pooler, GA
04.2023 - 09.2024
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Trained new employees on restaurant procedures and plating techniques.
- Accurately recorded orders on cash register and point-of-sale system.
Key Holder
Mountain High Outfitters
Pooler, GA
11.2022 - 04.2023
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
- Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Performed daily banking duties such as deposits and withdrawals of funds from registers.
- Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
Shift Leader
Dunkin' Donuts
Pooler, GA
10.2019 - 10.2022
- Exceeded guests' expectations by anticipating and understanding their needs.
- Utilized problem-solving skills to make informed decisions.
- Building effective teams- get the right people in the right places, enabling them to make decisions and celebrate success as a team
- Conflict management- use interpersonal skills to confront tough issues and resolve disagreements constructively
- Enhanced team members' performance through honest feedback, active coaching, and support towards accomplishing personal and professional objectives.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Operated cash register to process cash, check, and credit card transactions.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Assisted with unloading deliveries from suppliers into storage areas.
- Built loyal clientele through friendly interactions and consistent appreciation.
Education
BLS Certification - CPR and AED
American Heart Association
11-2023
Phlebotomy Technician Certification - Phlebotomy
1 Stick Phlebotomy
Port Wentworth, GA05-2023
High School Diploma -
New Hampstead
Bloomingdale, GA05-2021
Skills
- Patient Observation
- Vital signs monitoring
- Emergency Response
- Clinical Training
- Communication
- Time Management
- Teamwork and flexibility
- First Aid/CPR
- Multitasking
- Active Listening
- Data Entry
- Customer Service
- Computer Skills
- Organization
- Attention to Detail
Timeline
Patient Care Technician
DaVita
10.2023 - Current
Server
Asian River
04.2023 - 09.2024
Key Holder
Mountain High Outfitters
11.2022 - 04.2023
Shift Leader
Dunkin' Donuts
10.2019 - 10.2022
BLS Certification - CPR and AED
American Heart Association
Phlebotomy Technician Certification - Phlebotomy
1 Stick Phlebotomy
High School Diploma -
New Hampstead