MICHELLE LESTER
Lafayette,IN
Summary
Friendly bar manager offers resource management, quality standard enforcement and bar supervision expertise paired with outstanding multitasking and communication abilities. Diligent and customer-oriented individual with several years of hands-on experience managing and supervising bar operations. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Beverage Operations & Bar Manager
Indiana Beach Amusement Park
Monticello, IN
04.2015 - 09.2024
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Negotiated purchase agreements with vendors to obtain best pricing on supplies.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Created promotional materials such as flyers or posters to advertise specials or upcoming events.
- Implemented strategies designed to increase revenue through upselling techniques.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Restocked beer and liquor regularly.
Attendant
Life's A Beach Wash & Tan
Monticello, IN
11.2018 - 11.2023
- Customer service for patrons doing laundry, doing drop off laundry
- Responsible for the registering and tracking customers for tanning
- Daily cleaning and maintenance.
- Greeted customers, answered their questions and provided them with assistance
Associate
Walmart
Monticello
09.2016 - 10.2019
- Customer service both on the floor and the back room
- Stocking rotating and stocking new products
- Daily inventory and product count.
Office Administration LPN
Corvasc
Lafayette
02.2011 - 08.2013
- Responsible for data entry of patient information
- Scheduling future appointments both within and without the practice
- Answering telephone calls promptly and knowledgeably
- Daily office responsibilities.
Receptionist and office staff
International health and fitness
Lafayette
01.2009 - 02.2011
- Data entry for members
- Answering phone calls
- Filing members information and making membership cards
- Using excel to track sales and commission for front sales staff.
Education
Ivy Tech State College
Lafayette, IN05.2004
Purdue University
West Lafayette, IN05.1997
Skills
- Bar Management
- Strategic Planning
- Outgoing Personality
- Verbal and written communication
- Proficient in mixology
- Staff Scheduling
- Shift Scheduling
- Supply Ordering
- Service-oriented mindset
- Rule Enforcement
- Cost Control
- Vendor Relationship Management
- Sales Promotion
- Customer Relations
References
References available upon request.
Timeline
Attendant
Life's A Beach Wash & Tan
11.2018 - 11.2023
Associate
Walmart
09.2016 - 10.2019
Beverage Operations & Bar Manager
Indiana Beach Amusement Park
04.2015 - 09.2024
Office Administration LPN
Corvasc
02.2011 - 08.2013
Receptionist and office staff
International health and fitness
01.2009 - 02.2011
Ivy Tech State College
Purdue University
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