Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Michelle Liang

Fremont,CA

Summary

Successful pharmacist with experience dispensing medications in high-volume facility. Excellent at maintaining top customer service levels through teamwork and communication. Dedicated to serving over 600 patients per day.

Overview

6
6
years of professional experience

Work History

Staff Pharmacist

Walgreens
09.2022 - Current
  • Supervised and coached team of pharmacy technicians and trainees.
  • Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
  • Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
  • Provided comprehensive staff support during peak hours, effectively managing increased workload without compromising quality of service or patient safety.
  • Provided medication therapy management to patients using Outcomes and Mirixa.
  • Communicated regularly with physicians, nurses, insurance companies and managed care organizations.

Floater Pharmacist

Walgreens
04.2022 - 09.2022
  • Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
  • Collaborated with colleagues, technicians, and leading pharmacists in effective prioritization and filling of orders.
  • Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.

Remote MTM Pharmacist

Aspen RxHealth
01.2022 - 04.2022
  • Participated in community outreach events promoting the benefits of pharmacist-provided MTM services to raise awareness and drive patient engagement.
  • Counseled customers on medications, appropriate dosage and potential side effects.
  • Provided education and support to reduce obesity, diabetes and heart disease.

Graduate Pharmacist Intern

Walgreens
07.2021 - 09.2021
  • Shadowed senior pharmacist in learning proper procedures in a pharmacy filling 400 medications daily
  • Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
  • Counseled patients on new medications and OTC products.
  • Utilized strong communication skills to educate patients on proper medication usage, potential side effects, and drug interactions.
  • Used pharmacy software to enter prescription and insurance information.
  • Improved customer satisfaction by providing prompt and courteous service at the prescription drop-off and pick-up areas.

Pharmacy Intern

Walgreens
03.2018 - 05.2021
  • Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
  • Supervised and coached team of pharmacy technicians and trainees.
  • Assisted in maintaining a clean working environment that adhered to all safety regulations and standards required for optimal functioning.
  • Assisted pharmacist in final review of filled prescriptions.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
  • Enhanced patient adherence to prescribed therapies by conducting follow-up calls and addressing any concerns or barriers they may have encountered.
  • Assisted with immunization administration, promoting overall community health and increasing vaccination rates within the pharmacy''s clientele.

Education

Pharm.D. - Pharmacy

Lipscomb University College of Pharmacy
Nashville, TN
05.2021

Bachelor of Arts - Biology

University of California, Santa Cruz
Santa Cruz, CA
06.2015

Skills

  • Medicare and Medicaid process
  • Educating patients
  • Drug utilization review
  • Medication Therapy Management
  • Verifying orders
  • Patient education and counseling
  • Vaccination Administration
  • Collaboration and Teamwork

Websites

Languages

Chinese (Mandarin)
Professional Working

Timeline

Staff Pharmacist

Walgreens
09.2022 - Current

Floater Pharmacist

Walgreens
04.2022 - 09.2022

Remote MTM Pharmacist

Aspen RxHealth
01.2022 - 04.2022

Graduate Pharmacist Intern

Walgreens
07.2021 - 09.2021

Pharmacy Intern

Walgreens
03.2018 - 05.2021

Pharm.D. - Pharmacy

Lipscomb University College of Pharmacy

Bachelor of Arts - Biology

University of California, Santa Cruz

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Michelle Liang