Michelle Lopez
San Diego,CA
Summary
Adaptable and efficient team player with a versatile background in customer service. Known for strong collaboration and problem-solving skills, contributing to enhanced service flow and overall team productivity.
Overview
2
2
years of professional experience
Work History
Panera Bread
San Diego, California
06.2023 - Current
- Maintained cleanliness of workstations and dining areas regularly.
- Assisted customers with menu selections and answered questions.
- Operated cash register and processed transactions accurately.
- Collaborated with team members to ensure efficient service flow.
- Monitored inventory levels and restocked supplies as needed.
- Trained new team members on procedures and service expectations.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Implemented best practices for food handling and safety compliance.
- Worked hard to learn required tasks quickly to maximize performance.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Collaborated with team members to maximize productivity and efficiency.
- Rotated through series of different stations based on team needs.
- Built and maintained working relationships with peers and upper management.
- Looked for ways to go above and beyond job requirements.
- Monitored expiration dates on food items for freshness assurance.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Collaborated with team members to achieve daily goals.
Education
Associate of Science - Construction Engineering
San Diego State University
San Diego, CASkills
- Customer service
- Team collaboration
- Service efficiency
- Problem solving
- Attention to detail
- Time management
- Leadership
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
Graduated with honors in high school, maintaining a 3.8 or higher GPA
Founded the Social Science Honors Society Club in high school where we discussed on current political issues or events happening in the world and would express different opinions and thoughts about it.
Affiliations
In folklorico for two years, appreciated different cultures through dance.
4 years in track and field, 2 years in cross country, I was in charge of teaching the underclassmen about hurdles.
Joined my schools musical, met more people and learned so much more on dance and singing as well as acting.
Timeline
Panera Bread
06.2023 - Current
Associate of Science - Construction Engineering
San Diego State University
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