Michelle Losing
Mapleton
Summary
Solution-oriented Patient Support Specialist with over six years of experience in healthcare. Skilled in facilitating training, assisting patient transitions, and managing customer relationships. Committed to enhancing patient care and optimizing clinical placements.
Overview
31
31
years of professional experience
2
2
Certifications
Work History
Patient Support Specialist
Solventum
Maplewood
05.2019 - Current
- Facilitated in-person and virtual training for healthcare providers on product placements.
- Advised clinicians using best practices for promoting appropriate therapies and clinical placements.
- Assisted patient transitions from acute care to post-acute settings, including Swing Bed, LTAC, Rehab, SNF, or home.
- Conducted asset management to ensure product availability and prevent MIA assets.
- Performed price comparisons on rental products and supplies to optimize cost-effectiveness to Be A Trusted Partner.
- Solve What Matters by Implemented weekly sales and service calls to address customer needs for PAR levels.
LPN OB/GYN Clinic
Sanford Medical Center Southpointe Clinic
Fargo
01.2012 - 04.2019
- Assisted providers with patient procedures, examinations, and post-procedure education plans.
- Participated in quality improvement initiatives to enhance nursing workflow efficiency.
- Chosen to assist Top National GYN Oncologist on patient care, intake, and procedures.
- Precepted new hires, residents, and nursing students on clinic procedures to support nursing staff.
- Conducted physical assessments, including vital signs and health histories for provider collaboration.
- Developed educational materials for pregnancy, mom/baby care, and post-procedure instructions.
LPN Family Birth Center
Sanford Medical Center Fargo
Fargo
07.1994 - 01.2012
- Accelerated patient recovery by following provider orders and treatment care plans.
- Assisted with c-sections, tubal ligations, and scrub duties for vaginal deliveries.
- Identified provider preferences and stocked items to meet anticipated needs.
- Precepted new hires, residents, and nursing students on hospital protocols, procedures and patient education.
- Educated new parents on self-care practices and newborn care and feeding techniques.
- Collaborated on nursing counsel for updating patient education materials for new mothers and infants.
Education
Associate Of Science (AS) - Licensed Practical Nurse
North Dakota State College of Science
Wahpeton, ND05-1994
Skills
- Solution-oriented thinking
- Provider and Patient Education
- Product training
- Care coordination
- Team collaboration
- Clinical placements
- Customer relationship management
- Effective communication
- Asset Management
- Time management
- Staff mentorship
- Attention to detail
Certification
LPN-ND State Board of Nursing Issued 1994
Accomplishments
Circle of Excellence Award for Sales Year 2024-Solventum #3 of 182 PSS Reps 127.4%
Timeline
Patient Support Specialist
Solventum
05.2019 - Current
LPN OB/GYN Clinic
Sanford Medical Center Southpointe Clinic
01.2012 - 04.2019
LPN Family Birth Center
Sanford Medical Center Fargo
07.1994 - 01.2012
Associate Of Science (AS) - Licensed Practical Nurse
North Dakota State College of Science