Michelle Lowther Powell
Brooklyn,MD
Summary
Dynamic leader with proven success at Advanced Auto Parts, driving 15% sales growth through strategic vision and operations management. Expert in leadership and team building, fostering high employee satisfaction and loyalty. Skilled in problem resolution and contract negotiations, enhancing business growth and profitability. Adept at cultivating strong client relationships and streamlining operations for sustained success.
Overview
15
15
years of professional experience
Work History
General Manager
Advanced Auto Parts
09.2022 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
CEO
Meme Works LLC
09.2020 - Current
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
Assistant Manager
Walmart
03.2010 - 09.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Education
Medical Assistant
Test College
Baltimore MdHigh School Diploma - Medical Laboratory Science
Vivian T. Thomas Medical Arts Academy
Baltimore, MDSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Training and coaching
Timeline
General Manager
Advanced Auto Parts
09.2022 - Current
CEO
Meme Works LLC
09.2020 - Current
Assistant Manager
Walmart
03.2010 - 09.2020
Medical Assistant
Test College
High School Diploma - Medical Laboratory Science
Vivian T. Thomas Medical Arts Academy