MICHELLE MALDONADO
Rancho Cucamonga
Summary
Conscientious lead pharmacy technician equipped with skills to lead and motivate pharmacy staff. Optimize performance with improved workflows and quality-focused approaches. Proficient in all facets of successful operations, including filling orders, inventory management and drug security. Solid background and successful record in CVS pharmacies.
With a robust background in healthcare operations, the candidate has effectively managed patient immunization processes and ensured seamless patient flow through meticulous room maintenance and sanitation. Leveraging expertise in prescription handling and inventory management, they have consistently maintained drug supply levels and resolved prescription issues, enhancing operational efficiency. Their commitment to infection control and customer service has safeguarded personnel and clients from communicable diseases.
Overview
11
11
years of professional experience
Work History
Immunization Specialist
CVS Pharmacy
Rancho Cucamonga
03.2020 - Current
- Inoculated patients against communicable diseases with routine immunizations.
- Managed smooth patient flows by keeping rooms stocked, clean and sanitized.
- Documented, researched and resolved customer service issues.
- Sanitized high-touch surfaces to protect personnel and customers from viruses and germs.
Lead Pharmacy Technician
CVS Pharmacy
Rancho Cucamonga
05.2015 - Current
- Inspected drug storage sites to monitor drug supply expiration and maintain proper supply levels.
- Reconciled account issues and resolved prescription problems via telephone and at counter. Minimized risk and maintained accuracy, adhering to proper medication-handling techniques and industry best practices.
- Supported pharmacists by measuring, counting and labeling prescriptions.
- Managed records with high accuracy, including inputting new orders and documenting payments.
Education
Pharmacy Technician Certification -
North-West College
RiversideAssociate of Science - Computer Science
National Polytechnic College
LakewoodSkills
- Prescription
- Inventory Management
- Operations
- Inventory Control
- Billing
- Scheduling
- Regulatory Compliance
- Workflows
- Time Management
- Analytical Thinking
- Customer Service
- Immunization
- Immunization administration
- Patient education
- Infection control
Languages
- English, Fluent
- Spanish, Native speaker
Timeline
Immunization Specialist
CVS Pharmacy
03.2020 - Current
Lead Pharmacy Technician
CVS Pharmacy
05.2015 - Current
Pharmacy Technician Certification -
North-West College
Associate of Science - Computer Science
National Polytechnic College