Michelle M. Allen
Summary
HR professional with experience in talent management, employee relations, and organizational development. Strong focus on team collaboration and driving results. Skilled in conflict resolution, strategic planning, and HR compliance. Known for adaptability and reliability in dynamic work environments.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Payroll Manager
Quality Payroll and Benefits
01.2025 - Current
- Company Overview: PEO
- Provide full-cycle payroll for 250+ clients ensuring compliance with all applicable laws and regulations
- Provided expert advice on complex pay-related matters such as overtime calculations, garnishments, bonuses, or deductions to both employees and managers alike.
- Primary point of contact for escalated client payroll-related inquiries, providing expert advice on payroll matters
- Create policies and procedures for clients allowing them to remain in compliance with laws and regulations
- Assist clients with employee relations, regulatory compliance, wage garnishments, and benefits
- Coordinated new hire and termination processes to facilitate smooth operations.
- Managed a team of payroll specialists, providing training and guidance to ensure timely and accurate payroll processing.
HR Consultant and Owner
Be the Good HR Consulting, LLC
06.2024 - Current
- Streamlined HR processes for increased efficiency by automating manual tasks and reducing paperwork.
- Managed conflict resolution by mediating disputes between employees, fostering a positive work environment.
- Improved workplace culture by initiating diversity and inclusion initiatives, resulting in higher employee satisfaction levels.
- Collaborated with legal counsel to ensure compliance with federal, state, and local labor laws, minimizing risk exposure for the organization.
- Optimized talent acquisition process by leveraging data-driven insights, refining sourcing techniques and enhancing employer brand presence.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
Human Resources Generalist
Smith Challenger
06.2024 - 07.2024
- Company Overview: Manufacturer
- Collaborated with leadership to develop HR policies aligned with organizational goals and industry best practices
- Manage employee relations, resolving issues promptly to foster a positive work environment
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
- Led full-cycle recruitment process
- Implemented safety program in compliance with OSHA regulations, conducted safety training
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
Manager of Human Resources and Finance
Mineral Development, LLC
03.2022 - 05.2024
- Company Overview: Phosphate Mining
- Ensured compliance with regulatory requirements and company policies
- Collaborated with leadership to align HR and finance strategies with organizational goals
- Maintained a high retention rate through excellent employee relations and engagement efforts
- Oversaw HR operations including recruitment, payroll, employee relations, and compliance
- Worked with an insurance broker to select plans, administered benefit programs, facilitated open enrollment
- Managed financial activities including budgeting, forecasting, and expense management
- Supported financial reporting by preparing journal entries, completing reconciliations, and financial statements
- Implemented new applicant tracking system to streamline recruitment processes while reducing time-to-fill metrics for vacant positions.
Human Resources Generalist
E-Office Solutions
09.2021 - 02.2022
- Company Overview: Business Administration Service/PEO
- Facilitated criminal background check process for new hires.
- Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
- Administered benefits programs effectively, ensuring accurate enrollment and timely processing of claims for employees.
- Handled employee relations and resolved issues to maintain a positive work environment
- Supported HRIS data management, reporting, and analysis for informed decision-making
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
Business Office Manager
All Saints Academy
06.2020 - 06.2021
- Company Overview: Independent College Prep K-12 School
- Administered benefits program, 403(b) retirement, payroll, and maintained employee personnel files
- Oversaw accounts receivable and accounts payable, ensuring timely payments and accurate records
- Standardized document handling procedures to enhance accessibility and retrieval times for critical information.
- Implemented new software for financial management, significantly reducing errors in budget reports and expense tracking.
- Contributed to a successful annual audit by preparing thorough documentation in accordance with regulatory requirements.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
Internal Auditor/Accounting Assistant
Plan Services
10.2018 - 06.2020
- Company Overview: Debt Settlement Service
- Participated in special projects as requested by senior leadership, providing subject matter expertise on internal controls and risk management practices.
- Achieved significant cost savings by identifying inefficiencies in operational procedures and recommending improvements.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Performed internal audits of financial and departmental operations, developing risk assessments and conducting process walkthrough for compliance with documented processes.
- Assisted in the preparation of audit reports that clearly communicated findings and recommendations to key stakeholders.
Multiple Positions
Marriott Vacations Worldwide
08.2001 - 06.2017
- Company Overview: Global Hospitality Provider
- Excelled in training, customer service, operations, administration, and leadership
- Maintained exceptional interpersonal and communication skills to enhance guest satisfaction
- Demonstrated commitment to professional development and industry knowledge advancement
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Master of Science - Human Resources Management
Western Governors University
Salt Lake City, UT06-2024
Bachelor of Science - Human Resources Management
Western Governors University
Salt Lake City, UT08-2023
Skills
- Payroll processing and auditing
- Regulatory compliance
- Employee benefits administration
- Relationship building and management
- HRIS systems
- HR analytics
- Diversity and inclusion
- Workforce planning
- Employment law
- Leadership development
- Employee handbook development
- Employee retention
Affiliations
- Society of Human Resources Management (SHRM)
- National Society for Leadership and Success
Certification
- SHRM-CP - SHRM Certified Professional
Timeline
Payroll Manager
Quality Payroll and Benefits
01.2025 - Current
HR Consultant and Owner
Be the Good HR Consulting, LLC
06.2024 - Current
Human Resources Generalist
Smith Challenger
06.2024 - 07.2024
Manager of Human Resources and Finance
Mineral Development, LLC
03.2022 - 05.2024
Human Resources Generalist
E-Office Solutions
09.2021 - 02.2022
Business Office Manager
All Saints Academy
06.2020 - 06.2021
Internal Auditor/Accounting Assistant
Plan Services
10.2018 - 06.2020
Multiple Positions
Marriott Vacations Worldwide
08.2001 - 06.2017
Master of Science - Human Resources Management
Western Governors University
Bachelor of Science - Human Resources Management
Western Governors University
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