MICHELLE MANNINGS
Miami,Florida
Summary
Dynamic Scheduling Manager at the University of Miami with expertise in coordinating complex surgical schedules and optimizing resource allocation. Proven ability in effective communication and critical thinking, ensuring seamless patient care and compliance with program timelines. Skilled in data management systems, enhancing operational efficiency and team collaboration. Proficient Scheduling Manager looking for a dynamic role with a growing team. Bringing many years' experience in the field and advanced skills in project management, administrative oversight, and file coordinating. Goal-oriented and forward-thinking with a strong attention to detail and adaptable approach.
Overview
34
34
years of professional experience
Work History
Scheduling Manager
University of Miami
Miami, FL
12.2021 - Current
- Company Overview: Department of Surgery Division Colon & Rectal Surgery
- I oversee the day-to-day operation of the department Surgery Division of Colon& Rectal administrative duties as coordination care for the patient and acting as a liaison between patient, patient family and health care profession.
- Coordinated scheduling procedure with other hospital department such Ct scan, X rays, Ultrasound, Pet Scan, Labs, Cardia Clearance and Medical Clearance.
- Enter order and obtains authorization when needed.
- Communicates change of schedule to all involved physician OR personnel and other ancillary hospital department as appropriate.
- Established and maintains open lines of communication with physicians and office personnel, UPAC and OR Personnel, and other ancillary personnel verifies the number of IP and OP from the previous day and logbook daily.
- Communicates information about surgical progress to the patient's family or significant other and takes and records messages and communicates to appropriate medical staff members.
- Obtained authorization for Inpatient Surgery and Outpatient Surgery.
- Check case logs for appropriate procedure codes were used.
- Expedite all incoming referrals to ensure compliance with program contract timelines.
- Engage outside organizations including governing agencies, to problem solve, negotiate issues related to patient care for home health.
- Provide direction and assistant to lower-level employees, researches and responds to non-routine and complex situations.
- I act has a back up for Endocrine Surgery.
- General Surgery and Colon & Rectal surgery.
- Participate will all clinical activities, clinic preparation, surgical scheduling and billing task verify medical eligibility, single case, International.
- Patient billing and self-pay billing motor and track surgeries and ensure documentation is available for proper billing.
- Answer the phone, processing and routine incoming calls.
- Department of Surgery Division Colon & Rectal Surgery
- Coordinated scheduling for multiple departments to optimize resource allocation.
- Managed calendar systems to ensure timely appointments and meetings.
- Developed procedures for efficient scheduling and workload management.
- Collaborated with team leaders to understand staffing needs and requirements.
Clinical Care Coordinator
University of Miami
Miami, USA
08.2004 - 12.2021
- Company Overview: Department of Surgery
- Use computers for various applications, such as database management or word processing.
- Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
- Department of Surgery
- Coordinated patient care plans with healthcare providers and multidisciplinary teams.
- Managed patient intake processes and ensured accurate medical record documentation.
- Facilitated communication between patients, families, and healthcare professionals.
- Scheduled appointments and follow-ups to optimize patient access to services.
Patient Access
University of Miami
Miami, USA
05.2001 - 08.2004
- Company Overview: Bascom Palmer Eye Institute
- Use computers for various applications, such as database management or word processing.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
- Bascom Palmer Eye Institute
Assistant Manager
Claire's
Miami, USA
12.1999 - 04.2001
- Use computers for various applications, such as database management or word processing.
- Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
Assistant Manager
CONTEMPO CASUALS
Miami, USA
01.1998 - 12.1999
- Use computers for various applications, such as database management or word processing.
- Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
- Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
Assistant Manager
JEAN WEST/JW
Miami, USA
01.1992 - 12.1999
- Use computers for various applications, such as database management or word processing.
- Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
Education
Business Managing
Miami Dade College
Miami, FL08.2011
High School Diploma -
Miami Senior High School
Miami, FL07.1991
Colegio Agropecuario de Siquierres Limon
Limon, Limon Province02.1982
Bachelor of Science - Business management
University of Phoenix
Miramar, FLSkills
- Clerical
- Active Listening
- Reading Comprehension
- Time Management
- Service Orientation
- Coordination
- Judgment and Decision Making
- Customer and Personal Service
- English Language
- Speaking
- Computers and Electronics
- Administration and Management
- Critical Thinking
- Active Learning
- Social Perceptiveness
- Scheduling coordination
- Deadline coordination
- Team leadership
- Effective communication
- Conflict resolution
- Data management systems
References
- Irene Collier, Administrator Department of Surgery Division Surgical Oncology, General Surgery, Endocrine Surgery and Colon & Rectal
- Teresa Shipman, Administrator Department of Surgery Division of Plastic Surgery, 305-243-4117
- Lilian Dana, Administrator Department of Surgery General Surgery and Laparoscopic
- Evelyn Nieves, Department of Surgery Division Manager Patient Access, 305-243-2247
- Dayan Dopico, Department of Surgery/ Vascular RN Flow Manager, 305-243-3698
- Ariana Samara, Department of Surgery Surgical Oncology Manager Patient Scheduling, 305-243-6646
Languages
Spanish, conversational
Affiliations
- reading
- traveling
Timeline
Scheduling Manager
University of Miami
12.2021 - Current
Clinical Care Coordinator
University of Miami
08.2004 - 12.2021
Patient Access
University of Miami
05.2001 - 08.2004
Assistant Manager
Claire's
12.1999 - 04.2001
Assistant Manager
CONTEMPO CASUALS
01.1998 - 12.1999
Assistant Manager
JEAN WEST/JW
01.1992 - 12.1999
Business Managing
Miami Dade College
High School Diploma -
Miami Senior High School
Colegio Agropecuario de Siquierres Limon
Bachelor of Science - Business management
University of Phoenix