Summary
Work History
Education
Skills
Websites
Certifications And Organizations
Timeline
Generic

MICHELLE MANUS

Summary

Results-driven Account Manager with extensive experience in growing revenue and managing strategic partnerships in hospitality, SaaS, and media. Cultivated executive-level relationships and enhanced account value while delivering outstanding client experiences. Expertise includes consultative selling, stakeholder engagement, and cross-functional collaboration.

Work History

Senior Sales Manager

Hyatt House Vanderbilt
Nashville, USA
  • Managed a portfolio of corporate travel, entertainment, and business accounts generating $1.6M+ in annual revenue.
  • Served as the primary relationship owner for strategic accounts, driving repeat business, retention, and long-term revenue growth.
  • Conducted business reviews and account planning discussions to identify opportunities and maximize client value.
  • Collaborated cross-functionally to resolve issues, exceed expectations, and strengthen account relationships.
  • Led onboarding of new corporate accounts and acted as a trusted advisor to clients.
  • Utilized Salesforce for forecasting, engagement tracking, and account management.

Sales Manager

Marriott TownePlace Suites Midtown
Nashville, USA
  • Developed and managed corporate, group, and transient accounts through consultative relationship-building.
  • Exceeded revenue goals through tailored hospitality solutions.
  • Strengthened stakeholder relationships to increase repeat business and account value.
  • Negotiated contracts and coordinated with internal teams to ensure successful execution.

Sales Development Representative

Measurabl
San Diego, USA
  • Partnered with Account Executives to support enterprise SaaS opportunities.
  • Generated qualified pipeline through phone, email, and LinkedIn outreach.
  • Engaged senior decision-makers across hospitality, real estate, and sustainability sectors.
  • Leveraged HubSpot for reporting, engagement tracking, and CRM accuracy.

Associate Account Executive

WTVF News Channel 5
Nashville, USA
  • Managed advertising campaigns, facilitated client communications, and drove account growth initiatives.
  • Developed proposals, created presentations, and provided strategic recommendations.
  • Contributed to team success by selling digital marketing packages as the first Associate Account Executive.

Education

B.S. - Communications & Information, Minor in Tourism & Hospitality Management

University of Tennessee
Knoxville

Skills

  • SaaS Sales
  • Sales Performance Analysis
  • Forecasting
  • Revenue Growth
  • Contract Negotiation
  • Account Management
  • Client Retention
  • Account strategy
  • Consultative Selling
  • Salesforce
  • HubSpot
  • Cross-team collaboration
  • Team Leadership
  • Relationship Management

Websites

Certifications And Organizations

  • Music City Platinum Hospitality Ambassador
  • Heels and Handshakes

Timeline

Senior Sales Manager

Hyatt House Vanderbilt

Sales Manager

Marriott TownePlace Suites Midtown

Sales Development Representative

Measurabl

Associate Account Executive

WTVF News Channel 5

B.S. - Communications & Information, Minor in Tourism & Hospitality Management

University of Tennessee

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MICHELLE MANUS