Michelle Manzanares
Denver,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am eager to work and become a valuable asset to your company.
Overview
16
16
years of professional experience
Work History
HR/Onboarding Specialist
AVI Roofing and Gutters
Denver, CO
07.2023 - 08.2026
- Coordinated communication between managers and new hires, streamlining onboarding flow.
- Developed program to enhance new hire integration process.
- Interviewed and prescreened candidates.
- Monitored full process from candidate introduction through exit interviews for accuracy and regulatory compliance.
- Provided guidance during benefits open enrollment.
- Drafted detailed SOPs to improve operational efficiency and support compliance.
- Managed time tracking for employees and facilitated training initiatives.
- Executed weekly payroll submissions to ensure timely payment for employees.
- Executed data entry into Excel spreadsheets for accurate record keeping.
- Answered incoming calls and entered leads into the CRM.
- Supported general contractor license compliance across jurisdictions.
- Completed project prequalification paperwork for project submissions.
Owner/Operations Manager
Pour Decisions Sport Tavern
Arvada, CO
03.2023 - 10.2023
- Developed strategic plans that increased profitability and streamlined operations.
- Oversaw budgeting and financial management to ensure sustainable operations and profitability.
- Cultivated client relationships through exceptional customer service, enhancing loyalty and retention.
- Analyzed market trends to identify new business opportunities.
- Organized and promoted community-focused events, such as theme nights and happy hours, to drive customer engagement and attract new patrons.
- Resolved customer complaints, fostering satisfaction and loyalty.
- Instructed new bartenders on proper alcohol handling and customer service.
- Maintained accurate records of sales transactions using point-of-sale system.
- Tracked food inventory and ordered supplies to support kitchen operations.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Ensured that all customers were properly ID'd before being served alcoholic beverages.
- Maintained responsible alcohol service and followed hospitality policies.
- Prepared cocktails and mixed drinks for restaurant and lounge guests.
Recruiter/Office Floater
Life Care Companies LLC
Arvada, Colorado
10.2021 - 01.2022
- Partnered with hiring managers to define recruitment needs and clarify job requirements.
- Screened resumes and conducted initial interviews to assess candidate qualifications.
- Facilitated onboarding of new patients, enhancing support for admissions team and ensuring smooth patient integration.
- Responded to incoming phone calls, delivering customer service assistance to address inquiries and resolve issues.
- Assisted in daily office operations by performing administrative tasks such as filing and data entry. to support office operations.
Owner/Operator
Mambo Cafe Eatery & Bar
Thornton, CO
02.2017 - 01.2022
- Engaged customers to assess needs and enhance experience, resulting in improved customer satisfaction.
- Developed and implemented menu items based on customer preferences and market trends, driving increased customer engagement.
- Prepared cocktails and mixed drinks for restaurant and lounge guests.
- Trained new bartenders on drink recipes and bar procedures.
- Trained new bartenders on proper alcohol handling techniques and customer service etiquette.
- Created staff schedules for bartenders and servers to maximize service efficiency during peak hours.
- Maintained accurate records of sales transactions using a point-of-sale system.
- Operated POS systems for drink orders, tabs, and payment processing.
- Coordinated food orders with suppliers based on accurate forecasting of service demands.
- Rotated stock items to maintain inventory integrity and minimize waste. regularly to ensure freshness and minimize waste.
- Operated deep fryers, grills, ovens, broilers, or other kitchen equipment to prepare foods.
- Followed all health regulations related to food storage and sanitation standards.
Administrative Assistant
MJF Roofing and Construction
Arvada, CO
04.2013 - 12.2016
- Composed letters, memos, reports, emails, and presentations for management staff.
- Processed invoices to ensure timely payment approvals.
- Drafted contracts with clients and subcontractors to formalize agreements.
- Followed supervisor guidelines to maintain workflow and meet deadlines.
- Organized tools and work areas to ensure a safe and efficient workspace. in order to maintain a safe and organized workspace.
- Removed debris from construction sites and disposed of it properly.
Sales Associate
JC Penny Co
Denver, Colorado
01.2011 - 06.2012
- Assisted JCPenney shoppers with product selection and purchase decisions.
- Promoted JCPenney promotions and loyalty offers to customers.
- Operated POS register for sales, returns, and exchanges.
- Processed customer returns following store policies and procedures.
- Maintained fitting rooms and sales floor presentation.
- Replenished JCPenney merchandise and organized stockroom inventory.
- Answered incoming telephone calls to provide store, products and services information.
- Processed transactions using a point-of-sale system.
Education
High School Diploma -
Adams City High School
Commerce City, CO05-2012
Some College (No Degree) - Paralegal Studies
Everest College
Thornton, COSome College (No Degree) - Business
Southern New Hampshire University
Hooksett, NHSkills
- Onboarding processes
- HR data management
- Benefits administration
- Payroll management
- Compliance auditing
- Documentation and recordkeeping
- Data Entry
- Software knowledge
- Time management
- Organization
- Event Coordination
- Customer Service Relations
- Communication skills
Affiliations
- Event Committee
- Paycor-HR'S No- Nonsense Guide to 2025 Compliance requirement's 10-15-2025
- Paycor- Developing Your leaders to Create and Sustain a positive Work Environment
- Paycor- Cultivating a culture of Accountability
References:
Mette Nielson- Co Worker, AVI Roofing & Gutters Metterud@gmail.com (303) 264-4210
Jason Milo- Co-Owner- Mambo Cafe, Manzusmc@yahoo.com (720) 300-8483
Vanessa Mandonado- Owner of MJF Roofing & Construction vanessamandonado@yahoo.com
(720)- 329-4725
Timeline
HR/Onboarding Specialist
AVI Roofing and Gutters
07.2023 - 08.2026
Owner/Operations Manager
Pour Decisions Sport Tavern
03.2023 - 10.2023
Recruiter/Office Floater
Life Care Companies LLC
10.2021 - 01.2022
Owner/Operator
Mambo Cafe Eatery & Bar
02.2017 - 01.2022
Administrative Assistant
MJF Roofing and Construction
04.2013 - 12.2016
Sales Associate
JC Penny Co
01.2011 - 06.2012
High School Diploma -
Adams City High School
Some College (No Degree) - Paralegal Studies
Everest College
Some College (No Degree) - Business
Southern New Hampshire University