Michelle Marie Cruz
Grand Prairie,Texas
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Leader
Whataburger
06.2019 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Educated staff on organizational mission and goals to help employees achieve success.
Intern for Financial Director
Asia Time Squares
02.2019 - 05.2019
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Analyzed problems and worked with teams to develop solutions.
Education
BBA -
University of Texas At Arlington
Arlington, Texas12-2025
Skills
- Problem-solving
- Effective communication
- Attention to detail
- Multitasking Abilities
- Time management
- Teamwork and collaboration
Awards
- Received the Andy Pearson Scholarship
- Received Whataburger's Feeding Student Success Scholarship
- Received a certification in my Social Media Marketing class last semester for Hootsuite Social Media Marketing
Certification
- Coursera: Attract and Engage Customers with Digital
Marketing
- Stukent: Digital Marketing Simternship
- Hootsuite Academy: Social Media Marketing
- Stukent: SEO Simternship
Timeline
Team Leader
Whataburger
06.2019 - Current
Intern for Financial Director
Asia Time Squares
02.2019 - 05.2019
BBA -
University of Texas At Arlington
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