- Volunteering
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Historical Exploration
- Running
- Baking
Michelle Marion
Cullowhee,North Carolina
Summary
Developed skills in guiding and educating groups within dynamic and diverse environments. Skilled in effective communication and presentation, with focus on providing engaging and informative experiences. Offering friendly and professional demeanor, with willingness to learn and grow in hospitality environment. Brings ability to quickly grasp operations and deliver high-quality service. Developed strong communication and organizational skills in various settings, focusing on creating supportive and engaging environment. Demonstrated ability to manage multiple tasks efficiently and provide attentive care to details. Seeking to transition into new field, leveraging these transferable skills in fresh and challenging role.
Overview
3
3
years of professional experience
Work History
Entourage Guide
Western Carolina Admission
08.2023 - Current
- Guided prospective students through campus tours, enhancing their understanding of academic programs and campus culture.
- Collaborated with admissions team to organize recruitment events, increasing student engagement and interest in enrollment.
- Assisted in training new guides on effective communication strategies and tour techniques for improved visitor experiences.
- Executive Secretary: August 2024-May 2025
- Executive President: August 2025 - Present
Spa Receptionist
A Touch of Hope
05.2025 - 08.2025
- Managed appointment scheduling using booking software to optimize client flow and enhance service efficiency.
- Provided exceptional customer service, addressing client inquiries and concerns to ensure a welcoming atmosphere.
- Coordinated with spa therapists to streamline service delivery and improve overall client satisfaction.
Waitress
John A. Walker Center
09.2022 - 08.2023
- Managed multiple tables efficiently, prioritizing tasks to enhance service speed and accuracy.
- Delivered exceptional customer service, ensuring a welcoming dining experience for all patrons.
- Collaborated with kitchen staff to ensure timely meal preparation and presentation adherence.
Childcare Assistant
First United Methodist Church
04.2023 - 05.2023
- Assisted in developing and implementing engaging educational activities for children.
- Monitored children's behavior, ensuring a safe and supportive environment.
- Coordinated daily schedules, including meals, playtime, and rest periods for children.
Education
Bachelor of Science - History
Western Carolina University
Cullowhee, NC05-2027
Bachelor of Science - Psychology
Western Carolina University
Cullowhee, NC05-2027
Minor - Political Science
Western Carolina University
Cullowhee, NC05-2027
Associate of Arts -
Wilkes Community College
Wilkesboro, NC05-2023
Skills
- communication skills
- Engaging personality
- Social perceptiveness
- Problem-solving
- Customer service
- Strong multitasking
- Team collaboration
- Classroom observation
- Time management expertise
- Innovation management
- Leadership team building
- Organizational leadership
Interests
Timeline
Spa Receptionist
A Touch of Hope
05.2025 - 08.2025
Entourage Guide
Western Carolina Admission
08.2023 - Current
Childcare Assistant
First United Methodist Church
04.2023 - 05.2023
Waitress
John A. Walker Center
09.2022 - 08.2023
Bachelor of Science - History
Western Carolina University
Bachelor of Science - Psychology
Western Carolina University
Minor - Political Science
Western Carolina University
Associate of Arts -
Wilkes Community College
OTHERS
- Honors/ activities
- Taught lesson plans in college courses
- Dean and Chancellors list various years (Fall 2024; Spring 2025)
- President and secretary of Entourage Executive Board (August 2024-May 2026)
- Professional Development
- Additional experience