Michelle Maupin
West Monroe
Summary
Dynamic administrative professional with over 10 years of experience providing exceptional support and coordination across various functions. Expertise in production coordination, data entry, and project management, complemented by a strong commitment to safety compliance and customer satisfaction. Proven ability to thrive in fast-paced environments, leveraging skills in communication, leadership, and problem-solving to foster team collaboration and drive organizational success. Eager to contribute a diverse skill set and unwavering dedication to enhance the efficiency and effectiveness of the administrative team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Disaster Recovery Specialist
Metric Consulting
Rayville, LA
02.2026 - Current
- Monitored debris removal operations to ensure compliance with safety regulations.
- Assisted in coordinating cleanup efforts during emergency response situations.
- Documented site conditions and debris types for reporting purposes.
- Collaborated with team members to maintain efficient workflow during inspections.
- Identified tasks to be completed and prioritized according to purpose, need, and time restraints.
Freezer/Cooler Merchandiser
Sam’s Club
Monroe LA
05.2024 - 01.2026
- In my most recent role as a Freezer/Cooler Merchandiser at Sam’s Club, I developed a keen eye for detail and honed my organizational and coordination skills. My extensive experience has equipped me with the ability to manage clerical duties, inventory, and customer service with efficiency and professionalism.
Customer Service Representative
Spherion Staffing
West Monroe, LA
10.2023 - 04.2024
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed high-volume calls while maintaining service quality and customer satisfaction standards.
- Documented customer interactions accurately in CRM systems for future reference and analysis.
- Collaborated with team members to streamline processes, improving response times for customer queries.
Education
High School Diploma - Prelaw
University of Louisiana at Monroe
Skills
- Production coordination
- Data entry
- Office equipment operation
- Pest control
- Safety protocols
- Team collaboration
- Problem solving
- Project management
- Customer service
- Communication
- Leadership
- Time management
- Reliable and punctual
- Friendly and outgoing
- Stock rotation
- Pricing and shelf labeling
Certification
OSHA 10
Timeline
Disaster Recovery Specialist
Metric Consulting
02.2026 - Current
Freezer/Cooler Merchandiser
Sam’s Club
05.2024 - 01.2026
Customer Service Representative
Spherion Staffing
10.2023 - 04.2024
High School Diploma - Prelaw
University of Louisiana at Monroe