Michelle McCrary
Del City,OK
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at multiple opportunities with a positive attitude.
Willingness to take on added responsibilities to meet team goals.
Versatile team member offering over five years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
6
6
years of professional experience
Work History
Claims Associate
Walmart
Del City, United States
10.2020 - 01.2022
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
- Distributed returned merchandise to appropriate store departments or palletized for liquidation.
- Documented returned product details in company inventory tracking system.
- Adhered to company safety guidelines to minimize warehouse accidents.
Receiving Associate
Walmart
Del City, United States
06.2020 - 10.2020
- Unloaded pallets, deliveries and organized products in warehouse.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Recorded regular progress and issues with products.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Worked with inventory managers and unloaders to plan deliveries.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Sorted and delivered materials to different work areas and staff.
CAP 2 Associate
Walmart
Del City, United States
02.2019 - 06.2020
- Maintained merchandise presentation by removing damaged goods, stocking/rotating merchandise
- Monitored and adhered to company safety regulations and policies.
- Stocked shelves, racks, and cases with new or transferred merchandise to match planogram images and instructions..
- Greeted customers and directed to requested products in friendly and knowledgeable way.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Unloaded deliveries from trucks in prompt fashion.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Supervised and trained new staff in performing census.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Maintained store assets with effective loss prevention strategies.
Online Grocery Associate
Walmart
Midwest City , OK
06.2018 - 12.2018
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
- Consistently met deadlines and quality goals for accuracy and timeliness, Maintaining high satisfaction ratings.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Worked productively with customers to meet order requirements and service expectations. Including noted customer special requests, preferences and favorite products
- Consulted with customers on food selections and custom order requests.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
Online Personal Shopper
Walmart
Del City, United States
10.2016 - 06.2018
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers. Consistently metting deadlines and quality goals for accuracy and timeliness.
- Tracked substitutions and informed customers of changes.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Consulted with customers on food selections and custom order requests.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
Overnight Stock Associate
Walmart
Del City, United States
03.2016 - 10.2016
- Unloaded arriving product stock and moved to store display areas.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
- Collected assigned merchandise and transported to store floor locations using hand trucks.
- Checked aisles for spills to complete quick clean-up.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
Education
No Degree - Nursing
Oklahoma State University - Oklahoma City
Oklahoma City, OKSkills
- Shipping and Receiving
- Stocking and Replenishing
- Grocery Standards
- Customer Care
- Upbeat and Outgoing Attitude
- Unloading Trucks
- Critical Thinking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Fall seven times; stand up eight.
Japanese proverb
Timeline
Claims Associate
Walmart
10.2020 - 01.2022
Receiving Associate
Walmart
06.2020 - 10.2020
CAP 2 Associate
Walmart
02.2019 - 06.2020
Online Grocery Associate
Walmart
06.2018 - 12.2018
Online Personal Shopper
Walmart
10.2016 - 06.2018
Overnight Stock Associate
Walmart
03.2016 - 10.2016
No Degree - Nursing
Oklahoma State University - Oklahoma City
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