MI'CHELLE MCDOWELL
Los Angeles,Ca
Summary
Dynamic and engaging professional with extensive experience in fast-paced hospitality environments, including a notable tenure at Dave & Busters. Excelled in customer service and money handling, adept at inventory control and catering. Proven ability to thrive in high-volume settings, consistently enhancing guest satisfaction and streamlining operations. Also Own my own business Twisties Juicery, www.siptwisties.com.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server
Gritz N Waffles
Los Angeles, CA
11.2023 - Current
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Bartender
DLS EVENTS
Los Angeles, CA
01.2017 - 01.2022
- Festival bartender
- Move fast while making sure patrons are not over served
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Adhered to state regulations regarding serving alcohol responsibly.
Bartender
The Parlor
Los Angeles, Ca
07.2019 - 02.2020
- Open and closing bar
- Keep track of popular sporting/ social events
- Move at a fast pace while being attentive
Bartender
Dave & Busters
Northridge, CA
07.2018 - 07.2019
- Working the service bar for 10- 20 servers while working the bar
- Remembering over 20 drink recipes as well 20 plus food items
Bartender/ Bottle Service Waitress
Dames & Games
Los Angeles, Ca
01.2017 - 07.2018
- Suggest food and beverage packages to guest
Server
Tom's Urban
Los Angeles, CA
10.2014 - 01.2016
- High Volume restaurant across from Staples Center
Education
Bachelor of Science - Kinesiology
Bethune-Cookman University
Daytona Beach, FL05-2016
Skills
- Great customer service skills
- Very friendly personality
- Able to thrive in a fast pace setting
- Money handling experience
- Computer experience
- Client communication skills
- Measuring and Free Pouring
- Inventory Control
- Catering
Certification
- Certifications in Alcohol Awareness
- TIPS Certified
- California Serve Safe
- LEAD Certification
- STAR Certification
Timeline
Server
Gritz N Waffles
11.2023 - Current
Bartender
The Parlor
07.2019 - 02.2020
Bartender
Dave & Busters
07.2018 - 07.2019
Bartender
DLS EVENTS
01.2017 - 01.2022
Bartender/ Bottle Service Waitress
Dames & Games
01.2017 - 07.2018
Server
Tom's Urban
10.2014 - 01.2016
Bachelor of Science - Kinesiology
Bethune-Cookman University
Similar Profiles
Jasmine RayJasmine Ray
Assistant Restaurant Manager at Gritz Brunch BarAssistant Restaurant Manager at Gritz Brunch Bar
Jana VoelkelJana Voelkel
Restaurant Manager at Gritz Family RestaurantRestaurant Manager at Gritz Family Restaurant
Jordyn YoungbloodJordyn Youngblood
Server at Gritz Family RestaurantServer at Gritz Family Restaurant
Steve SobelSteve Sobel
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group
IRIS LOPEZIRIS LOPEZ
Senior Improvement Coach at CORE DistrictsSenior Improvement Coach at CORE Districts