Fanny Pascua
Tacoma
Summary
I am a Hardworking professional with proven team-building and time management skills in fast-paced environments. Successful at handling high volumed environments with accuracy and impeccable service skills. I strive to meet customer needs, drive satisfaction and promote long-term loyalty. I am open minded and love learning new skills and gaining knowledge.
Overview
2022
2022
years of professional experience
2025
2025
years of post-secondary education
Work History
Server
Cheeseburger In Paradise
Honolulu
05.2017 - 10.2021
- Provided exceptional customer service in a fast-paced and high-volumed customer dining environment.
- Provided excellent customer service to ensure satisfaction.
- Managed table assignments effectively during peak hours.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Stayed informed about daily specials, new menu items, promotions.
- Upsold menu items to enhance customer dining experience regularly.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals and hand held systems to input orders, split bills, and calculate totals.
- Handled monetary and debit card transactions and processed payments accurately.
- Assisted in training new servers on company protocols and menu items.
- Assisted in training new servers.
- Collaborated with kitchen staff to ensure timely food delivery.
- Delivered food orders promptly and courteously.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Server
Nancy’s kitchen
Waipio uka
09.2019 - 12.2019
- Greeted customers, answered questions, and recommended specials to increase profits.
- Greeted guests and provided menus.
- Stayed informed about daily specials, new menu items, promotions.
- Upsold menu items to enhance customer dining experience regularly.
- Provided excellent customer service to ensure satisfaction.
- Delivered food orders promptly and courteously.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Assisted in training new servers.
Server
Anthony’s at Gig harbor
Gig Harbor
- Provided exceptional customer service in a fast-paced and high-volumes dining environment.
- Provided excellent customer service to ensure satisfaction.
- Managed table assignments effectively during peak hours.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Stayed informed about daily specials, new menu items, promotions.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Upsold menu items to enhance customer dining experience regularly.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals and hand held systems to input orders, split bills, and calculate totals.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Assisted in training new servers.
- Trained new employees on restaurant procedures and plating techniques.
- Handled monetary and debit card transactions and processed payments accurately.
- Assisted in training new servers on company protocols and menu items.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Maintained cleanliness of dining area and adhered to health standards.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Honoka’a High School
Honoka’a, HawaiiSkills
- Team player
- Great communication skills
- Great customer service skills
- Excellent at multi-tasking
- Knowledgeable in POS systems
- Fast learner
References
References available upon request.
Timeline
Server
Nancy’s kitchen
09.2019 - 12.2019
Server
Cheeseburger In Paradise
05.2017 - 10.2021
Server
Anthony’s at Gig harbor
Honoka’a High School