Michelle Mclain
Mashpee,MA
Summary
Strong team player, and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Sales Associate
Queen Of Swords
07.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Line Cook/Prep Cook
Estia Restaurant
03.2021 - 07.2023
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash..
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Trained and assisted new kitchen staff members.
Assistant Manager
Panera Bread
12.2016 - 03.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Created employee schedules to align coverage with forecasted demands.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
High School Diploma -
Cape Cod Regional Technical School
Harwich, MA07.2019
Skills
- Upselling
- Order Processing
- Product and Service Knowledge
- Task Delegation
- Recruiting and Interviewing
Timeline
Sales Associate
Queen Of Swords
07.2023 - Current
Line Cook/Prep Cook
Estia Restaurant
03.2021 - 07.2023
Assistant Manager
Panera Bread
12.2016 - 03.2021
High School Diploma -
Cape Cod Regional Technical School