Michelle Mcneal

Processed items for all departments. Cashier, customer service, inventory, opened /closed store

• Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
• Trained new team members on restaurant procedures, menu items, and performance strategies.
• Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
• Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.

Opened/closed store, including reconciling registers and making bank deposits. Extended communications with customers at trade shows and work shops. Maintained inventory while placing orders in the United States and overseas.

Warehouse, clerical, kitchen and field duties