Michelle Medina
San Antonio,Tx
Summary
Experienced barista with a proven ability to enhance customer satisfaction through creative problem-solving and excellent communication skills. Demonstrates a track record of success in fast-paced environments, efficiently managing time and coordinating with teams to ensure seamless service delivery. Deeply passionate about community engagement and constantly striving to improve service techniques, aiming to elevate the overall customer experience.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
01.2022 - Current
- Meticulously prepared diverse coffee offerings, adhering to precise recipes
- Maintained impeccable cleanliness standards, ensuring food safety compliance
- Accurately managed cash transactions and inventory
- Proposed creative drink combinations, enhancing menu variety
- Implemented time-saving techniques during preparation processes
- Suggested improvements for customer queue management
- Consistently met sales targets through upselling techniques
- Reduced wait times during rush hours, improving customer satisfaction
- Received recognition for exceptional customer service performance
Skate rental counter/ Cashier / Food management
The Rollercade
01.2021 - 01.2022
- Managed skate rentals, cash transactions, and food operations, ensuring smooth customer experiences and maintaining high hygiene standards
- Worked seamlessly with team to coordinate events, manage peak hours, and resolve customer concerns, fostering a positive atmosphere
Education
Bachelors in Nuclear Medicine -
University of the Incarnate Word
San Antonio, TX01.2025
High School Diploma -
Travis Early College High School
San Antonio, TX07.2023
Associates in Liberal of Arts -
San Antonio College
San Antonio, TX07.2023
Skills
- Team Coordination
- Customer Engagement
- Time Management
- Food Safety
- Cash Handling
- Creative Problem Solving
- Menu Development
- Health Compliance
- Communication Skills
- Critical Thinking
- Adaptability
- Organizational Skills
- Public Speaking
- Customer Service
- Multitasking
- Problem Solving
- Creativity
- Leadership
- Empathy
- Strategic Planning
- Team Building
- Parent Communication
- Creative Arts
- Lesson Planning
- Safety Awareness
- Behavior Management
- Child Development
- Emotional Intelligence
- Community Engagement
- Sales Techniques
- Costumer Service
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Barista
Starbucks
01.2022 - Current
Skate rental counter/ Cashier / Food management
The Rollercade
01.2021 - 01.2022
Bachelors in Nuclear Medicine -
University of the Incarnate Word
High School Diploma -
Travis Early College High School
Associates in Liberal of Arts -
San Antonio College
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