Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Merrill

Silver Lake,NH

Summary

Dynamic professional with extensive experience at Life Star EMS, excelling in scheduling and customer service. Proven ability to handle complaints effectively while maintaining confidentiality. Strong communication skills and a commitment to personal responsibility have led to successful collaboration in fast-paced environments, ensuring seamless operations and enhanced client satisfaction.

Overview

24
24
years of professional experience

Work History

Primary Care Support Person

Ascentria Care Alliance
Conway NH
01.2019 - 04.2021

Ensured clean living environment through meal preparation, home cleaning, and laundry.

Brought her to all appointments.

Office Manager

Life Star EMS
Ossipee, NH
09.2015 - 03.2018
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email
  • Maintain the schedule for client rides to doctor appointments
  • Build the insurance companies as well as private billing

Administration

Cornerstone Christian Academy
Ossipee, NH
09.2000 - 06.2012

Assistant to the headmaster

Scheduled all headmaster appointments

Answered phones

Communicate communicated with parents and vendors daily

Created monthly newsletters

Ordered it all curriculum and school supplies

Maintain student record

All general office studios

Administrative Team

Sunbridge Rehab Rehabilitation
Wolfeboro, NH
09.1997 - 06.2000
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Help to coordinate the nursing schedule as well as find help as needed
  • Maintained patient’s medical record
  • Performed General office duties

Education

Associates Degree - Computers

Endicott College
Beverly, MA
05.1993

Skills

    Experience in handling complaints

    Scheduling

    Disciplinary action for employees

    Excellent communication skills

Timeline

Primary Care Support Person

Ascentria Care Alliance
01.2019 - 04.2021

Office Manager

Life Star EMS
09.2015 - 03.2018

Administration

Cornerstone Christian Academy
09.2000 - 06.2012

Administrative Team

Sunbridge Rehab Rehabilitation
09.1997 - 06.2000

Associates Degree - Computers

Endicott College
Michelle Merrill