Michelle Meyer
Cedar Rapids,IA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
28
28
years of professional experience
Work History
Restaurant Bar Manager
Chappy's Safari Lounge
06.2000 - 05.2023
- Managed cash handling procedures including daily reconciliation reports, bank deposits, and accurate record-keeping practices for financial accountability.
- Established rapport with patrons through personalized service that consistently exceeded expectations resulting in repeat business.
- Enhanced guest experience with meticulous attention to detail in bar setup, presentation, and drink preparation.
- Improved customer satisfaction by implementing efficient bar operations and enhancing overall service quality.
- Cultivated a strong social media presence for the establishment by regularly posting updates on events, promotions, and featured menu items.
- Coordinated with other departments within the restaurant to optimize workflow efficiency contributing to seamless service delivery.
- Developed productive relationships with vendors to secure competitive pricing on high-quality products.
- Ensured compliance with all health and safety regulations by maintaining a clean workspace and enforcing strict sanitation practices.
Operations Manager
Gap Inc, Old Navy
04.1998 - 06.2000
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Retail Merchandise Manager
Walt Disney World Parks And Resorts
11.1995 - 04.1998
- Analyzed sales data to identify top-selling items, optimizing store layout for maximum revenue generation.
- Oversaw all aspects of store operations, ensuring compliance with company policies and procedures as well as local regulations.
- Spearheaded promotional events to drive traffic to the store, raising brand awareness and generating increased sales.
- Enhanced customer satisfaction with engaging store layouts that showcased popular items and seasonal trends.
Education
Medical Technology
Iowa State University
Ames, IABachelor Of Arts - Psychology And Sociology
Mt. Mercy University
Cedar Rapids, IASkills
- Menu development
- Cost Control
- Customer Relationship Building
- Team Leadership
- Guest Interaction
- Verbal and written communication
- Safety awareness
- Outgoing Personality
- Training and mentoring
- Supervisory Experience
- Organizational ability
- Strategic Planning
- Service-oriented mindset
- Inventory Management
- Staff Scheduling
- Supply Ordering
- Vendor Management
- Sales and Marketing
- Customer Retention
- Payroll Administration
- Purchasing
Timeline
Restaurant Bar Manager
Chappy's Safari Lounge
06.2000 - 05.2023
Operations Manager
Gap Inc, Old Navy
04.1998 - 06.2000
Retail Merchandise Manager
Walt Disney World Parks And Resorts
11.1995 - 04.1998
Medical Technology
Iowa State University
Bachelor Of Arts - Psychology And Sociology
Mt. Mercy University