Overview

Work History

Education

Skills

Timeline

MICHELLE MEYER

Kalamazoo

Overview

years of professional experience

Work History

Veterinary Assistant/Receptionist/Groomer

Red Barn Cat Clinic, LLC

10.2020 - Current

Assisted in managing inventory and controlled substance logs. Supported surgical procedures and provided patient care and treatments. Delivered grooming services to enhance patient comfort.

Client Service Specialist

VCA Portage Animal Hospital

09.2014 - 10.2020

Oversaw management of incoming correspondence through Cornerstone software, ensuring efficient communication via phone calls, emails, and letters. Directed preparation of patient prescriptions to enhance service delivery. Anticipated and managed clinic and physician clerical requirements, including copying, faxing, and file organization.

Intake Receptionist

VCA Richland Animal Hospital

02.2013 - 09.2014

Led client engagement and streamlined patient check-in operations.
Oversaw scheduling coordination for a team of veterinarians, ensuring optimal appointment flow.

Patient & Client Representative

Morris Animal Hospital

05.2011 - 02.2013

Oversaw assessment of patient care requirements during client consultations. Managed preparation and quality control of laboratory specimens. Coordinated animal restraint efforts for blood draws and vaccination processes.

Lead Receptionist

Lakeview Animal Hospital

10.2002 - 05.2011

Assisted clients in connecting with appropriate personnel for patient-related inquiries. Processed orders for prescription food. Followed up on overdue patient accounts. Compiled and finalized end-of-day, month, and year business reports.

Accounts Receivable Clerk/ Inventory Specialist

Arch Paging/Arch Communications

09.1997 - 10.2002

Managed customer billing inquiries in regional call center for nationwide communication company. Oversaw communication product availability across retail stores. Executed monthly inventory audits in district offices to ensure accuracy.

Medical Assistant

Pediatric Cardiology, PC

04.1995 - 09.1997

Collected patient information for billing and insurance filing by gathering forms, copying insurance cards, and entering data in medical software. Scheduled surgeries with the surgical center and confirmed appointments with patients. Assisted patients in preparing for ECGs. Performed medical transcription.