Michelle Miles
Dallas,TX
Summary
I am a very hard working and dedicated individual with strong communication skills in a customer-focused environment. I have demonstrated ability to engage with a diverse array of individuals, and provide excellent customer service. I am seeking to transition into new field where these skills can be utilized and further developed. I offer a positive attitude, and eagerness to learn and grow in salon environment. I bring in skills that can be quickly adapted to hair care and salon operations. I'm ready to use those skills, and my attention to detail, to advance myself in the hair industry!
Overview
4
4
years of professional experience
1
1
Certification
Work History
Greeter
Il Bracco
Dallas, TX
09.2025 - Current
- Welcome guests with a friendly demeanor to create a positive first impression.
- Assist visitors in navigating facilities, ensuring comfort and satisfaction.
- Handle guest inquiries and resolved issues promptly to improve service quality.
- Adapt quickly to changing situations, maintaining professionalism under pressure.
- Contribute to team efforts in achieving daily customer satisfaction targets through consistent performance as a greeter.
Server
Luigi's Italian Cafe
Rockwall, TX
04.2024 - 08.2025
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Maintained cleanliness and organization of dining area to ensure welcoming atmosphere.
- Trained new servers on restaurant policies and service standards for improved team performance.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
Server
SushiTo's
Gilmer, TX
08.2022 - 04.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Cosmetology Program -
Aveda Institute
Dallas, TX03-2026
High School Diploma -
Rockwall High School
12-2024
Skills
- Excellent customer service
- Hair styling techniques
- Professional appearance
- Cleanliness and sanitation
- Hair cutting techniques
- Styling tool proficiency
- Building client relationships
Certification
~TABC Certification
~Texas Food Handlers Certification
~Harassment Prevention Certification
Timeline
Greeter
Il Bracco
09.2025 - Current
Server
Luigi's Italian Cafe
04.2024 - 08.2025
Server
SushiTo's
08.2022 - 04.2024
Cosmetology Program -
Aveda Institute
High School Diploma -
Rockwall High School