Carla Miller
Topeka
Summary
Experienced in customer service, payroll, and bookkeeping with strong skills in Microsoft programs and financial management. Proven ability to communicate effectively and manage administrative tasks with precision. Ready to leverage expertise in accounting and support a new team in a challenging role.
Overview
28
28
years of professional experience
Work History
CUSTOMER SERVICE CASHIER / BOOKKEEPING/PAYROLL
Dillons
02.2020 - 11.2025
- Professionally greet customers and provide them with communication and computer skills and multi tasking, providing great service, being professional in all interactions
- Ability to communicate effectively internal and external with customers and stakeholders explaining problems and policy.
- Entered payroll and attendance for associates, communicated HR policies
- Train others in customer service, cashier or self checkout areas, use of equipment, input data for bill pay and information for Western Union money transfers
- Accountable for opening store operations management of balancing, store deposits and incoming currency
- Input safe inventory and making sure registers have the correct opening amount for business
- Responsible for money and debited, collected and deposited at the store.
- Maintained high standards of customer service during high-volume, fast-paced operations.
APARTMENT LEASING AGENT
US
03.2014 - 12.2018
- Developed strong customer service skills by interacting with prospective tenants, answering questions, and providing tours of available units.
- Managed daily administrative tasks including filing documents, responding to emails and phone calls and preparing correspondence.
- Processed application and lease agreement by conducting rental history, credit check, and background check.
- Conducted apartment tours and responded to tenant inquiries.
- Monitored tenant compliance with lease terms and resolved disputes.
- Managed delinquent accounts, interest rate setting and check scanning to support accounting tasks.
ACCOUNTING SPECIALIST
SRS- Receivables Unit
11.1997 - 06.2001
- Processed accounts payable transactions including vendor invoices and employee expense reports in a timely manner.
- Analyzed data to identify discrepancies and errors in financial statements.
- Organized and tracked financial records, including invoices, purchase orders, receipts, refunds, processed a varied range of accounting transactions.
- Calculated payroll taxes, employee benefits, bonuses, commissions, and other compensation items.
- Executed various administrative and support duties to assist accounting team members.
Skills
- Proficient in Microsoft programs, Excel, Word
- Human Resource,Diversity, Payroll
- Excellent Customer Service
- Working without supervision
- Administering programs
- Supporting team worker
- Data entry
- Accounting, Bookkeeping Manger
- POS, IBM, Veribalance
- Inventory system operation
- Financial shortage analysis
Timeline
CUSTOMER SERVICE CASHIER / BOOKKEEPING/PAYROLL
Dillons
02.2020 - 11.2025
APARTMENT LEASING AGENT
US
03.2014 - 12.2018
ACCOUNTING SPECIALIST
SRS- Receivables Unit
11.1997 - 06.2001