Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Strong work ethic. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
General Manager
Comfort Inn North Glendale -Peoria
Glendale, AZ
05.2021 - Current
Resolved customer complaints quickly while maintaining high quality standards
Managed all aspects of daily business operations including staffing, scheduling, inventory control, Payroll customer service and sales.
Assisted in the recruitment process by interviewing potential candidates for open positions.
Trained employees on duties, policies and procedures.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Maintained reports detailing customer satisfaction levels based on review analysis "Medallia"
Thermoforming
Hickman Family Farms
Avondale, AZ
08.2018 - 05.2021
Worked effectively in team environments to make the workplace more productive.
Operated equipment and machinery according to safety guidelines.
Managed inventory and supplies to ensure materials were available when needed.
Operated powered industrial Fork Lifts and Pallet Jacks in accordance with OSHA regulations.
Assistant General Manager
Best Western
Phoenix, AZ
02.2014 - 02.2017
Communicated regularly with suppliers regarding product delivery timelines, pricing information.
Performed administrative tasks such as filing paperwork, preparing documents.
Assisted in the recruitment process by conducting interviews with prospective candidates.
Resolved customer complaints in a timely manner while maintaining a professional demeanor.