Overview
PROFESSIONAL SUMMARY
Work History
Education
Skills
Timeline

MICHELLE MITCHELL

Acacia Housing Network
Irvington,NJ
15
years of professional experience

Compassionate Social Worker experienced in case management and social services. Delivered support and advocacy to families, children, and individuals navigating behavioral health, substance use, and housing challenges through effective crisis intervention and care coordination. Focused on fostering self-sufficiency and enhancing community well-being by building trusting relationships and promoting stability.

Work History

Social Worker

3 Years
Acacia Housing Network | 09.2023 - Current
  • Conduct psychosocial assessments during client intake and orientation to identify client needs, strengths, and service goals.
  • Coordinated mental health treatment plans, referrals, and ongoing services to ensure comprehensive support for clients.
  • Collaborate with counselors and interdisciplinary teams to address complex client needs and develop individualized interventions.
  • Facilitated therapeutic groups and client activities to promote engagement, wellness, and successful community integration.
  • Lead case conferences and implement person-centered, evidence-based interventions.
  • Coordinate medical care and follow-up services with hospitals, healthcare providers, and community agencies.
  • Advocated for clients, connecting them with essential resources to enhance housing stability, health, and overall well-being.

NYSTART Coordinator

1 Year 1 Month
Young Adult Institute (YAI) | 08.2022 - 09.2023
  • Collaborated with medical, behavioral health, and community providers to coordinate comprehensive care.
  • Developed crisis prevention and intervention plans across multiple service systems to support individuals with complex needs.
  • Provided on-call crisis support on a rotating schedule and assisted with urgent behavioral health needs.
  • Delivered on-call crisis support on a rotating schedule, addressing urgent behavioral health needs effectively.
  • Executed home- and community-based visits to assess needs and deliver tailored ongoing support.
  • Guided individuals in identifying and overcoming barriers to care, enhancing access to services and improving health outcomes.
  • Coordinated referrals for behavioral health, medical, and community-based services.
  • Documented mentoring sessions, client progress, interventions, and referrals in accordance with program requirements.

OASAS Case Manager

10 Years 6 Months
Women In Need | 02.2012 - 08.2022
  • Conducted client intakes, comprehensive assessments, and home visits to identify needs and develop tailored service plans that address client-specific challenges.
  • Connected clients with substance use treatment programs and monitored participation and compliance with recommended services.
  • Provided supportive counseling related to behavioral health, mental health, substance use, family concerns, and other psychosocial issues.
  • Facilitated individual and group counseling sessions focused on client goals, wellness, and personal development.
  • Advocated for clients and connected individuals and families with community resources and supportive services.
  • Promoted community engagement and coordinated services to help clients achieve greater stability and independence.
  • Advocated for clients by connecting individuals and families with essential community resources and supportive services, enhancing access to care.
  • Coordinated community engagement efforts and services to empower clients in achieving stability and independence.

Social Work Intern

5 Months
JCCA – Repair the World Child by Child | 01.2021 - 06.2021
  • Conducted clinical assessments to inform treatment decisions and maintained accurate client records for continuity of care.
  • Developed treatment plans and completed psychosocial evaluations to address client needs and support therapeutic goals.
  • Provided case management services and documented client progress through detailed notes to track outcomes and facilitate effective interventions.
  • Participated in utilization reviews and compliance processes.
  • Collaborated with clinical staff to support client treatment goals and continuity of care.

Social Work Intern

6 Months
NYC Department of Homeless Services | 09.2019 - 03.2020
  • Conducted strength-based needs assessments, identifying critical needs of families facing housing instability to inform targeted support.
  • Assisted clients in navigating shelter applications and connecting them with housing resources and placement solutions, facilitating access to safe housing.
  • Conducted strength-based needs assessments for families experiencing housing instability.
  • Supported mediation efforts and coordinated alternative housing placements, enhancing stability for clients in crisis.
  • Supported mediation efforts and alternative housing placements.

Education

Master of Social Work

Touro Graduate School of Social Work | New York | 01-2022

Bachelor of Arts - Liberal Arts

The College of New Rochelle | New York | 01-2012

Skills

Case management
Psychosocial Assessments
Crisis intervention
Motivational Interviewing
Mental health support
Family counseling
Treatment planning
Interdisciplinary Collaboration
Client Advocacy
Case documentation
Behavioral Health Services
Group Facilitation
Strength-based care
Community Resource Development
Motivational interviewing
Data Management
Data Analysis
Presentation Development
AWARDS Database
CARES Database

Timeline

Social Worker

Acacia Housing Network
09.2023 - CurrentRead More

NYSTART Coordinator

Young Adult Institute (YAI)
08.2022 - 09.2023Read More

Social Work Intern

JCCA – Repair the World Child by Child
01.2021 - 06.2021Read More

Social Work Intern

NYC Department of Homeless Services
09.2019 - 03.2020Read More

OASAS Case Manager

Women In Need
02.2012 - 08.2022Read More

The College of New Rochelle

Bachelor of Arts from Liberal Arts
Read More

Touro Graduate School of Social Work

Master of Social Work
Read More
MICHELLE MITCHELL