Michelle Monticello
Point Pleasant Beach,NJ
Summary
Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Overview
37
37
years of professional experience
Work History
Office Assistant, Customer Service Representative
The Andyman
Point Pleasant Beach, New Jersey
01.2025 - 07.2025
- Assisted with scheduling appointments and coordinating meetings for staff.
- Prepared and distributed internal communications and office memos efficiently.
Assistant Manager
Brave New World
, NJ
11.2024 - 01.2025
- Assisted in managing daily store operations and team schedules.
- Facilitated staff training sessions to improve customer service skills.
- Coordinated inventory management processes to ensure stock availability.
Pharmacy Technician Assistant
Walgreens pharmacy service Midwest LLC
Point Pleasant Beach, New Jersey
10.2023 - 02.2024
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained inventory by organizing and restocking pharmaceutical supplies.
- Processed prescription orders using pharmacy management software efficiently.
Customer Service Representative
Stop and Shop Supermarket
Point Pleasant, New Jersey
05.2022 - 07.2023
- Assisted customers with inquiries and resolved issues efficiently.
- Processed orders and managed customer accounts using company software.
- Maintained accurate records of customer interactions and transactions.
Office Assistant, Customer Service Representative
The Andyman
Point Pleasant Beach, New Jersey
01.2018 - 04.2022
- Managed office supplies inventory and placed orders as needed.
- Coordinated schedules and appointments for team members efficiently.
- Assisted in organizing company events and meetings with precision.
Office Assistant, Customer Service Representative
Bains Point Hardware
Point Pleasant Beach, New Jersey
11.2012 - 09.2014
- Managed office supplies inventory and placed orders as needed.
- Coordinated schedules and appointments for team members efficiently.
- Assisted in organizing company events and meetings with precision.
Teller
Unity Bank
Clinton, New Jersey
11.2009 - 10.2012
- Processed customer transactions efficiently and accurately.
- Assisted customers with account inquiries and service requests.
- Maintained cash drawer, ensuring accuracy and compliance.
Owner
Robert G Huber and Associates
Basking Ridge, New Jersey
01.1998 - 09.2009
- Managed daily operations to ensure smooth business functioning.
- Developed marketing strategies to enhance brand visibility and customer engagement.
- Oversaw financial planning and budgeting to maintain profitability and sustainability.
Teller, Senior Teller, Assistant Branch Manager
AT&T Federal Credit Union
Basking Ridge, New Jersey
01.1990 - 09.1997
- Processed customer transactions accurately and efficiently.
- Assisted customers with account inquiries and service requests.
- Maintained cash drawer integrity through regular balancing.
Teller, Senior Teller
Peapack Gladstone Bank
Bedminster, New Jersey
03.1988 - 01.1990
- Processed customer transactions efficiently and accurately.
- Provided exceptional customer service and resolved inquiries promptly.
- Managed cash drawer and balanced daily transactions meticulously.
Education
High School Diploma -
Dunellen High School
Dunellen06-1986
Skills
- EMT Basking Rodge New Jersey 2009-2011
- Manager training
- New Jersey special Olympics since 1979
Timeline
Office Assistant, Customer Service Representative
The Andyman
01.2025 - 07.2025
Assistant Manager
Brave New World
11.2024 - 01.2025
Pharmacy Technician Assistant
Walgreens pharmacy service Midwest LLC
10.2023 - 02.2024
Customer Service Representative
Stop and Shop Supermarket
05.2022 - 07.2023
Office Assistant, Customer Service Representative
The Andyman
01.2018 - 04.2022
Office Assistant, Customer Service Representative
Bains Point Hardware
11.2012 - 09.2014
Teller
Unity Bank
11.2009 - 10.2012
Owner
Robert G Huber and Associates
01.1998 - 09.2009
Teller, Senior Teller, Assistant Branch Manager
AT&T Federal Credit Union
01.1990 - 09.1997
Teller, Senior Teller
Peapack Gladstone Bank
03.1988 - 01.1990
High School Diploma -
Dunellen High School
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