Michelle Montoya
North Las Vegas,NV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Golden Eyecare
10.2020 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Organized paperwork such as charts and reports for office and patient needs.
- Performed various administrative tasks by filing, copying and faxing documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Food and Nutrition Service
Northvista Hospital
03.2020 - 05.2020
- Maintained food and sanitation standards to prevent food-borne illness and promote health.
- Assisted with preparation and serving of food in line with established nutrition guidelines.
- Provided support to individuals with special dietary need to meet unique nutritional requirements.
- Preserved inventory of nutrition-related supplies and equipment.
Hostess and Cashier
Viva Zapata's Mexican Restaurant & Cantina
08.2018 - 03.2020
- Greet and acknowledge guest and seat guest by escorting to appropriate table, or communicate delays and offer additional services such as beverages to keep them occupied while waiting
- Accept and organize reservations, prioritize reservations accommodate customers
- Walk through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Accepting to-go's and catering orders and managed to organize and prepare orders ready to be picked up at designated time
- Addressed guest request or complaints, and any escalated major complaints to managers.
Education
High School Diploma -
Legacy High School
North Las Vegas, NV05.2018
Skills
- Analytical Thinking
- Attention to Detail
- Data Verification
- Patient Relations
- Time Management
Languages
English
Spanish
Timeline
Front Desk Receptionist
Golden Eyecare
10.2020 - Current
Food and Nutrition Service
Northvista Hospital
03.2020 - 05.2020
Hostess and Cashier
Viva Zapata's Mexican Restaurant & Cantina
08.2018 - 03.2020
High School Diploma -
Legacy High School
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