Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Michelle Moreno

Pico Rivera,CA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Mortgage Disclosure Specialist

Cathay Bank
05.2022 - Current
  • Prepared loan estimate with new loan application and send initial disclosures.
  • Set up loan file with accurate fees according to selected loan program and other loan parameters.
  • Managed company disclosure timelines to maintain delivery standards.
  • Partnered with others in compliance department and in business units to fix and improve issues.
  • Support loan processing by compiling applicant documentation such as credit reports and property profiles as well as calculate property taxes and insurance.
  • Prepare professional business correspondence to obtain information to facilitate the processing team when files are sent to them.

Behavioral Interventionist

California Psychcare
08.2018 - 09.2022
  • Worked one-on-one with children diagnosed with Autism Spectrum Disorder in a home setting by using the Applied Behavioral Analysis principles.
  • Implemented behavior modification techniques to improve student social and academic performance.
  • Ran and entered data into a management system.
  • Participated in weekly meetings with parents, reporting progress and concerns.
  • Promoted memory, cognition and language development with hands-on activities and individualized instruction.

Administrative Assistant

Socal Dye House, Inc
06.2017 - 05.2022
  • Executed record filing system to improve document organization and management.
  • Provided services to all clients by answering business inquiries, scheduling appointments and meetings, ensuring all individuals received proper assistance.
  • Worked with the company database to keep inventory of chemicals.
  • Mediated between customers and employees regarding daily production.

Alumni Advisor

United Latino Students Association
06.2019 - 05.2020
  • Provided ongoing support and guidance to the ULSA board regarding events, fundraisers, and internal problems that arose throughout the school year
  • Attended bi-weekly meetings throughout California, mentoring college students and establishing close relations with 14 different universities.
  • Built and maintained relationships with students to provide ongoing support.

Education

Bachelor of Arts - Psychology

California State University - Long Beach
Long Beach, CA
05.2019

Skills

  • Microsoft Excel, PowerPoint, Word, Outlook

Languages

Spanish
Native or Bilingual

Timeline

Mortgage Disclosure Specialist

Cathay Bank
05.2022 - Current

Alumni Advisor

United Latino Students Association
06.2019 - 05.2020

Behavioral Interventionist

California Psychcare
08.2018 - 09.2022

Administrative Assistant

Socal Dye House, Inc
06.2017 - 05.2022

Bachelor of Arts - Psychology

California State University - Long Beach

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Michelle Moreno