MICHELLE MORENO
Tukwila
Summary
Customer-oriented Brand Associate dedicated to boosting customer satisfaction. Accommodating and dependable individual with 4 year of experience communicating information to atomers about brand value, quality and style. Proficient in POS system operations paired with exceptional knowledge of sales.
Overview
3
3
years of professional experience
Work History
Barista
Nanas Green Tea
Bellevue
08.2024 - Current
- Prepared and served coffee beverages to customers efficiently.
- Maintained cleanliness and organization of the coffee station and seating area.
- Assisted customers with menu selections and provided product recommendations.
- Trained new baristas on beverage preparation techniques and customer service skills.
- Monitored inventory levels and restocked supplies as needed throughout shifts.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Operated cash registers to process customer payments.
Brand Representative
Abercrombie & Fitch
Takwila
11.2022 - Current
- Company Overview: Brand Management
- Organized and stocked merchandise to keep necessary levels for sale demand
- Showed understanding of customer's personal style and preferences when offering product advice
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional
- Completed filed floor and assisted customers
- Communicated product value, quality, and style to educate and entice potential customers
- Brand Management
Brand Ambassador
Nordstrom
Seattle
01.2024 - 04.2024
- Engaged customers to promote brand loyalty and enhance shopping experiences.
- Collaborated with team members to create visually appealing product displays.
- Educated customers on product features and benefits to facilitate informed purchases.
- Assisted in inventory management by restocking merchandise and organizing shelves.
- Maintained a clean and organized sales floor to ensure a welcoming environment.
Education
High School Diploma -
Faster Senior High School
Tukwil, WA06.2022
Skills
- Customer Preferences
- Business Needs Analysis
- Customer Loyalty
- Critical Thinking
Timeline
Barista
Nanas Green Tea
08.2024 - Current
Brand Ambassador
Nordstrom
01.2024 - 04.2024
Brand Representative
Abercrombie & Fitch
11.2022 - Current
High School Diploma -
Faster Senior High School