Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
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MICHELLE MUNIO

MICHELLE MUNIO

Miami,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Sr. Case Worker

University of Miami
03.2023 - Current
  • Provide maternal child health services to 12 clients a week, including education & support during and after pregnancy
  • Work in conjunction with supervisor and multidisciplinary service team to ensure implementation of coordinated services as related to program participant needs
  • Provide case management/care coordination referrals to participants when appropriate for the range of maternal child health psychosocial and behavioral health needs
  • Collaborates with the family child care specialists and program leadership to provide and administer services appropriately
  • Keeps and reviews records and files to ensure compliance with project guidelines
  • Maintains current knowledge of services available and changes to applicable rules and regulations
  • Adheres to state-level policies and procedures and safeguards University assets

Medical Assistant

Plastic Surgery Clinic, Dr. Rafael Gottenger
01.2022 - 02.2023
  • Increases revenue by by upselling additional surgical and aesthetic products/procedures that are offered in our office, cold-called patients to inform them of current or upcoming promotions
  • Increases social media following by 5,000+ by posting a minimum of 10 posts a week
  • Enhances patient-physician interaction by scribing notes onto EMR system, prepping solutions for injection, debriefing patient history, sending orders for labs/radiology, obtaining insurance authorizations for appointments/ surgical procedures
  • Maintains cleanliness, organization and proper sanitation of all exam rooms and medical supplies
  • Performs administrative duties such as inventory count and record keeping, manages the physician’s on-call schedule, enrolls physician in networks and organizations, and process patient payments

Medical Assistant

Internal Medicine Clinic, Dr. Denise Erdem
05.2021 - 01.2022
  • Assisted the physician with patient care including taking vitals, addressing queries by phone and email, sending prescriptions/labs/radiology
  • Contacted 30+ patients daily to schedule or remind them of upcoming appointments
  • Sent referrals to specialists for all insurance companies, faxed notes/prescriptions

Warehouse Technician

Baptist Health South Florida Center of Distribution
04.2020 - 05.2021
  • Received over 50 boxes of I.T
  • Equipment daily, systemized and organized devices, processed work orders
  • Managed projects to facilitate patient care, assisted in I.T
  • Replacement projects, distributed and sent out I.T
  • Equipment and medical supplies for all Baptist facilities
  • Assisted in other departments and worked extra hours during the COVID pandemic during times when we were short-staffed

Chemistry Learning Assistant

Florida International University
08.2019 - 05.2020
  • Closely worked with college students to understand the curriculum by providing advice and thorough explanations
  • Graded assignments and participated in weekly administrative meetings with the professor

Sales Associate

Bloomingdales The Falls
08.2017 - 03.2020
  • Offered merchandise to match each customers’ individual needs and upsold accessories that complimented their shopping cart
  • Made 20+ daily calls to my clients regarding upcoming promotions or new inventory that would attract them into the store
  • Developed long-lasting relationships with clientele that helped increase revenue for the store

Research Assistant

Infant Development Laboratory at FIU
01.2018 - 06.2019
  • Conducted research tasks such as assisting in psychological experiments with infants to measure intersensory matching
  • Recruited infants by making over 200 cold-calls within a 1 hour period, aided in data collection and data coding
  • Wrote an honors thesis regarding early intersensory processing abilities and later cognitive performance
  • Successfully presented my poster at CURFIU conference and LSSF Undergraduate Research Symposium

Education

Bachelor of Arts - Psychology, Chemistry

Florida International University Honors College
Miami, FL

Skills

  • Proficient in Microsoft Office, Word, Excel, etc
  • Outgoing and Personable
  • Self-motivated and Hard-working
  • Negotiation and Time-management
  • Highly Effective Communication
  • Adaptable and Flexible
  • Energy and Physical Stamina

Additional Information

AWARDS & ACKNOWLEDGMENTS:

  • Top Sales Associate for Q3 and Q4 of 2018 for Womens Fashion
  • Dean’s List of Florida International University: Fall 2017- Spring 2021
  • Florida Bright Futures Scholarship Recipient: August 2017- May 2021
  • Miami-Dade County Fair & Exposition Scholarship Recipient: May 2017

Languages

Spanish
Native or Bilingual

Timeline

Sr. Case Worker

University of Miami
03.2023 - Current

Medical Assistant

Plastic Surgery Clinic, Dr. Rafael Gottenger
01.2022 - 02.2023

Medical Assistant

Internal Medicine Clinic, Dr. Denise Erdem
05.2021 - 01.2022

Warehouse Technician

Baptist Health South Florida Center of Distribution
04.2020 - 05.2021

Chemistry Learning Assistant

Florida International University
08.2019 - 05.2020

Research Assistant

Infant Development Laboratory at FIU
01.2018 - 06.2019

Sales Associate

Bloomingdales The Falls
08.2017 - 03.2020

Bachelor of Arts - Psychology, Chemistry

Florida International University Honors College

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MICHELLE MUNIO