Jordan Jahn
Everett,Washington
Summary
Accomplished and 2x Emerald Award nominated Leasing and Experience Consultant at Prime Group Residential LLC, adept in Real Page PMS and exceptional customer service. Excelled in enhancing conversion rates and refining system efficiencies, demonstrating a keen eye for detail and a commitment to operational excellence. Strong focus on team collaboration and achieving results. Reliable and adaptable with excellent communication and analytical skills. Looking to further advance and grow my career within the property management industry.
Overview
8
8
years of professional experience
Work History
Leasing and Experience Consultant
Prime Group Residential LLC
11.2021 - Current
- Leading property tours and conducting meetings with prospects, achieving a high conversion rate from tours to leases.
- Assist in the day to day operations of the property, IE: Inputting renters insurance, service requests, answering phone calls/emails, parking enforcement, facilitating resident relations, maintaining resident files, unit inspections, generating and sending lease documents, etc.
- Calculate and qualify new applicants by compiling income, IDs, rental verifications and other necessary documentation.
- Identified and reported bugs and utilization improvements for our prospect management system Knock, which was then implemented through the entire region of the company.
- Conducting market research and analyzing comparable property pricing and amenities for bi-weekly market survey.
- Currently being trained in issuing 30 day notices and closing final account statements.
Head Server
Windsor Square Retirement Community
12.2016 - 10.2021
- Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
- Handled high-pressure situations with poise, ensuring a positive experience for both staff and customers.
- Collaborated with kitchen staff to ensure timely delivery of orders while maintaining food quality standards.
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
- Managed food resources, memorized orders, and coordinated customer service.
Education
High School Diploma -
Marysville Getchell High School
Marysville, WA06-2016
Skills
- Exceptional Customer Service
- Experience in 301 Unit Apartment Community
- Proficient in Real Page PMS
- Familiarity with Teams
- Proficient in Microsoft Office, Word, Excel, etc
- Organized
- Knowledgeable with Fair Housing Laws
- Proficient in Knock
- Punctual
- Fast Learner
- Multitasking
- Attentive and Detail Orientated
Timeline
Leasing and Experience Consultant
Prime Group Residential LLC
11.2021 - Current
Head Server
Windsor Square Retirement Community
12.2016 - 10.2021
High School Diploma -
Marysville Getchell High School
Accomplishments
- Rookie of the Year - Office 2023 Emerald Award Nominee
- Leasing Consultant of the Year - 2024 Emerald Award Nominee
Similar Profiles
Corey SlighCorey Sligh
Owner/Operator at C&A Residential Group LLCOwner/Operator at C&A Residential Group LLC
LINDSEY SUTHERLANDLINDSEY SUTHERLAND
Real Estate Agent at 360 Prime Realty Group, LLCReal Estate Agent at 360 Prime Realty Group, LLC
ANDY DANTAS JUNIORANDY DANTAS JUNIOR
Business Manager Assistant at PMG Assets Services LLC - Prime GroupBusiness Manager Assistant at PMG Assets Services LLC - Prime Group