Sarah Nickell
Plano,Texas
Summary
Self-directed event coordinator with over 15 years of experience creating strategic alliances with organizational leaders to align with and support key business initiatives for on-time, under-budget event completion. Organized and ambitious planner with expertise in managing costs and budgets while establishing partnerships with vendors for optimal savings. Customer-oriented time manager and decisive leader.
Overview
19
19
years of professional experience
Work History
Leasing Consultant
MAA Market Center
08.2023 - Current
- Supports leasing operations and financial performance of apartment community. Meets & exceeds leasing & property goals
- Interacts with prospective residents, communicating value and overall experience of living at an MAA community, and secures lease agreements
- Initiates screening prospective residents
- Communicates lease expirations and facilitates lease renewals with residents, act as liaison between management & resident to evaluate fair market value of renewal offers
- Assists with property marketing activities and resident events.
Onsite Coordinator
McKinney Flour Mill Event Venue
11.2022 - Current
- Enhanced client satisfaction by effectively coordinating onsite services and addressing concerns promptly.
- Streamlined communication between clients and project teams, ensuring timely completion of tasks.
- Trained new team members on venue policies & operating procedures
- Fostered a positive work environment that encouraged teamwork, open communication, and mutual respect among employees.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Corporate Sales Manager, Event Manager
Pinstack
11.2016 - 07.2023
- Meets & Exceeds Sales Budgets & Commission Goals
- Creates & Executes Event Contracts, Obtains event payments
- Manage onsite office staff to ensure productivity
- Directly work with clients to ascertain their precise event requirements
- Multitask and prioritize departmental functions to meet deadlines
- Effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary
- Coordinate all banquet-related food and beverage requirements with the appropriate departments to assist in a flawless event.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Independent Sales Consultant, Bartender, and New Hire Trainer
Maggiano’s Willow Bend
09.2013 - 05.2020
- Ensures great guest experience in a high-volume store
- Exceeds consumer expectations daily
- Maintains high PPA, GEM Scores, PBS ranking, & Specials sales
- Trains multiple new hires as individuals and in a group setting
- Handles money and follows cash produces consistently
- Achieved over $1000 in personal fundraising for Make A Wish.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Hostess, Carryout Specialist, Coordinator, Shift Lead, Bartender, & Independent Sales Consultant, Head Trainer, Face for Company-wide Training Films
Chili’s Bar and Grill
09.2005 - 01.2013
- Trained New Hires and Managers in Training (MIT)
- Ensured fast and accurate service to the consumer
- Followed Company guidelines and procedures for training
- Promoted from job code to job code throughout restaurant
- Excelled at all sales contests at #4 busiest Chili’s in North Texas
- Awarded District Sales Champion for Margarita Madness 2011
- Top 5 finisher in St Jude’s fundraising every year for 7 years.
Education
Collin County Community College
08.2009
University Of Arkansas
12.2007
High School Diploma -
Wylie High School
01.2006
Skills
- Exceptional Customer Service
- Relationship Building
- Analytical Problem Solver
- Business Processes and Procedures
- Account Management
- Organization & Time Management Skills
- Exceptional Sales Ability
- Budget Management
Timeline
Leasing Consultant
MAA Market Center
08.2023 - Current
Onsite Coordinator
McKinney Flour Mill Event Venue
11.2022 - Current
Corporate Sales Manager, Event Manager
Pinstack
11.2016 - 07.2023
Independent Sales Consultant, Bartender, and New Hire Trainer
Maggiano’s Willow Bend
09.2013 - 05.2020
Hostess, Carryout Specialist, Coordinator, Shift Lead, Bartender, & Independent Sales Consultant, Head Trainer, Face for Company-wide Training Films
Chili’s Bar and Grill
09.2005 - 01.2013
Collin County Community College
University Of Arkansas
High School Diploma -
Wylie High School
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