KIERRA VAULX
Knoxville,TN
Summary
Lead Coordinator | Sales coordinator | Manager with 5 years of retail and education support experience, combining strong customer service, team leadership, and curriculum mentoring skills. Demonstrates reliable cash handling, POS proficiency, inventory control, and effective staff training to boost sales and operational efficiency. Seeks to apply relationship-building, time management, and data-informed coaching to drive team performance and improve customer outcomes.
Motivated professional skilled in building relationships and enhancing customer experiences across retail and education. Demonstrates a commitment to team collaboration and effective problem-solving, enabling improved outcomes and satisfaction. Eager to contribute a positive attitude and strong interpersonal skills to any team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Leasing Consultant
Coastal ridge real estate
Knoxville, TN
09.2025 - Current
- Assisted prospective tenants with property tours and leasing applications.
- Addressed tenant inquiries and resolved maintenance issues promptly.
- Coordinated marketing efforts to promote available units effectively.
- Conducted market research to stay informed about local rental trends.
- Utilized property management software for efficient record-keeping and reporting.
- Created and kept up with social media trends in order to run our social media pages
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Maintained accurate records of prospective renters, applications and leases.
Educator
Lululemon Athletica
Chattanooga, TN
01.2025 - 09.2026
- Delivered exceptional customer service, enhancing brand loyalty and driving repeat business.
- Assisted customers in product selection, ensuring personalized shopping experiences that align with fitness goals.
- Maintained visual merchandising standards, creating inviting displays that reflect brand ethos and promotions.
- Collaborated with team members to achieve sales targets through effective communication and teamwork.
- Trained new staff on product knowledge and operational procedures, fostering a knowledgeable sales environment.
- Conducted inventory management tasks, ensuring stock levels met demand while minimizing shrinkage.
- Utilized point-of-sale systems for accurate transaction processing and efficient customer checkout experiences.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Enhanced customer engagement strategies, resulting in a noticeable increase in customer retention and satisfaction rates.
SALES ASSOCIATE
Target
Chattanooga, TN
05.2022 - 05.2024
- Mentored and supported junior teachers, providing guidance on curriculum development and classroom management strategies.
- Utilized data-driven assessment tools to evaluate student performance and tailor instruction to meet individual needs.
- Fostered a positive and inclusive classroom environment, promoting student participation and collaboration.
- Developed and implemented engaging lesson plans that catered to diverse learning styles and abilities.
MANAGER
Urban Market
Knoxville, TN
01.2020 - 01.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Education
BACHELOR OF BUSINESS ADMINISTRATION -
University of Tennessee
KnoxvilleESTHETICIAN -
Brillare Beauty Institute
ChattanoogaHIGH SCHOOL DIPLOMA -
Hardin Valley Academy
KnoxvilleSkills
- Listening skills
- Multi-tasking strength
- Problem-solving skills
- Time management
- Teamwork and collaboration
- Customer service
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Cash handling
- Money handling
- Flexible schedule
- Verbal/written communication
- Cash register operation
- Stocking and receiving
Certification
- Dermalogica Certified, Dermalogica
- Dermaplane Certified, Dermaplane
- Nano Infusion Certified, Nano infusion
- Chemical Peel Certification, Chemical peel
Timeline
Leasing Consultant
Coastal ridge real estate
09.2025 - Current
Educator
Lululemon Athletica
01.2025 - 09.2026
SALES ASSOCIATE
Target
05.2022 - 05.2024
MANAGER
Urban Market
01.2020 - 01.2021
BACHELOR OF BUSINESS ADMINISTRATION -
University of Tennessee
ESTHETICIAN -
Brillare Beauty Institute
HIGH SCHOOL DIPLOMA -
Hardin Valley Academy